Orthodontics Patient Relations Coordinator Job Los Angeles area,California USA,Healthcare

Benefits:

401(k)

401(k) matching

Free uniforms

Health insurance

Paid time off

Training & development

We are seeking a motivated, punctual, and outgoing Orthodontics Patient Relations Coordinator to join our team! In this role, you will be responsible for customer focus, compassion, and dedication to facilitating solutions to patients’ dental health needs. The Patient Relations Coordinator will work in a growing practice with a great team that makes coming to work engaging and supportive. We offer training to those who are looking for a career with growth potential and the opportunity to fulfill our mission to provide quality orthodontic care to our patients.

In working with new & existing team members with an open heart & mind; additional responsibilities include the below:

SPECIFIC DUTIES

Welcome patients to the office by greeting patients in person and on the telephone and answering inquiries.

Schedule/confirm appointments, ensuring patient satisfaction, provider time, and the most effective use of rooms.

Maintain front office area is neat and orderly.

Assist patients with insurance and billing questions or refer to the appropriate Billing team.

Complete daily checklist on time and accurately.

Check out patients upon appointment completion.

Schedule for future appointments and inquire about any overdue charges.

Answer any questions patients have.

Perform general office duties, such as document preparation, scanning, faxing, mailing, and filing.

Prepare daily check deposit (if applicable).

Assist with protocol documentation as needed.

Navigate software without assistance.

Must always represent the practice in a professional, pleasant, and cooperative manner.

Maintain regular attendance and adhere to assigned work schedules and office policies.

Forward thinker and flexible in order to anticipate the needs of the patient and our dental team.

Perform other related duties as necessary or assigned by management.

Lead to Full Time position with full benefits.

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