Street Medicine Medical Assistant

Overview

Summary The Medical Assistant will work within their scope as defined by state and federal guidelines. The MA will work in the street medicine setting to provide quality and compassionate care to people experiencing homelessness. The MA communicates effectively with all members of the team including but not limited to providers, fellow MAs, nurses, provider, patient navigators and patient registration specialists.

Demonstrates Christ-like behavior and attitude in all job duties and responsibilities.

Essential Duties And Responsibilities Includes but are not limited to the following: (Other duties may be assigned.)

• Conjointly supervised by MA Supervisor, Physicians and/or Mid-Level Providers.
• Participates in daily huddles with fellow street team members as well as partner agency case managers to coordinate areas for outreach and to anticipate what is needed for the day’s schedule
• Performs or oversees intake process (vitals, medication review, medical history, proper completion of forms and templates in eCW etc.).
• Fills lab orders (venipuncture, urinalysis, blood testing, blood sugar, etc.) for both in house and send out lab tests processing and preparing specimens for pick up by the lab each day.
• Provide evidence based educational handouts per provider and order set direction, advising patients to ask the nurse or provider any questions they may have.
• Administer medications within scope - injections, nebulized meds, etc.
• Thoroughly documents all intake information and procedures in patient’s chart in the EMR.
• Understands how role fits into a Patient Centered Medical Home model of care
• Assists providers and/or RNs during patient street encounters when needed (e.g. taking vital signs, completing wound care, etc.)
• Ensures street medicine backpack(s) are well stocked with supplies.
• Tracks expiration dates of street medicine medication and other supplies.
• Maintains proper specifications for equipment and cleans equipment as needed (e.g. daily check of refrigerator temperatures, monthly calibrating, etc).
• Maintains logs as directed for various things like vaccine fridge temperatures, supply check
• Will assist to cover multiple street medicines sites as needed.

• Translation (English to Spanish) for providers and/or nurses
• Front office responsibilities on street teams as needed: assist Street Medicine Patient Registration Specialist to maintain adequate paperwork needed for patient chart; assist patient with completing forms; verifying eligibility, creating patient chart in ECW and entering appropriate patient information, transporting luggage and/or back pack on street team
• Communicating with referral coordinators regarding patient referrals
• Managing CAIR2 accounts, verifying CAIR2 and ECW immunization discrepancies
• Assisting providers with any needed exams for patient disability/GR requirements (UA, vision exams, vitals)
• Transferring and preparing of specialty labs for Hepatitis C and HIV
• Conducting PDSAs on QI goals in partnership with care teams
• Assisting provider with invasive procedures i.e. such as incision and drains
• Complete MAT (medication assisted treatment) screenings and urinary analysis
• Responding to patient emergencies along with street medicine team, i.e. taking vitals, documenting interventions
• Administering urgent street medications upon provider order, i.e. clonidine, insulin, albuterol nebulized. MA will conduct verbal and visual verification with Provider while on street.
• Conduct MHLA chart audits to ensure compliance with MHLA guidelines
• Performs medication reconciliation with patients
• Managing adult vaccine inventories and tracking supply chain
• Tracking fridge excursions in conjunction with Street Team Care Coordinator and MA Supervisor
• Managing fridge data loggers and temperatures
• Maintaining mini-medication kit supply
• Assisting with scheduling follow-up appointments for patients as needed

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.…