Medical Billing Administrative Assistant

Overview

The Medical Billing Administrative Assistant will be responsible for clerical duties. This role is in a fast-paced environment where strong customer service and communication skills are needed to properly assist patients. This is an in-person position.

• First point of contact interacting with patients and Insurance Health Plans over the phone
• Handle a high volume of incoming calls
• Schedule patient visits and procedures for multiple hospitals and outpatient centers, coordinating with many departments and their clinical protocols
• Respond to questions and concerns and direct them to the appropriate location or department
• Provide ongoing communication with clinical staff regarding real-time patient status
• Collaborate with medical staff and their associates to optimize efficiency and effectiveness in scheduling
• Order Medical/DME Supplies to be delivered to patients’ homes upon MD orders
• Multitask between several different technology systems to complete functions
• Collect and enter all necessary demographic, clinical, billing and insurance information from patients or responsible parties
• Communicate effectively with physicians and physician staff, ancillary departments, nursing units and patients
• Handle mail and other correspondence

• High School Diploma or GED
• At least one year of medical scheduling, front desk or billing experience
• Working knowledge and experience with medical terminology
• Attention to detail
• Excellent customer service skills exhibiting good oral and written communication
• Ability to multi-task and navigate between multiple computer systems simultaneously
• Ability to handle a large volume of incoming calls
• Highly self-motivated and directed with the ability to solve problems
• 1-2 years of experience
• Office is located in Playa Vista, CA

• $22/hr

• Health, Dental, Vision Insurance
• Generous 401 K plan
• Paid time off
• Life Insurance

Skilled Wound Care is proudly certified as a Great Place to Work for the 3rd year in a row. This award is based on feedback from current employees. This employer also conducts pre-employment confidential assessments prior to hiring and is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability or genetic information.