Community Health Worker

The Community Health Worker (CHW) plays a crucial role in assisting patients and their families in navigating and accessing community services and resources while encouraging the adoption of healthy lifestyles. The CHW collaborates with healthcare providers and Case Managers to implement a cohesive approach to care management and community outreach by assisting the community in determining if they are eligible for federal and state‑funded health insurance programs.

The CHW interviews clients to evaluate their eligibility for federally and state‑funded health insurance programs, assists them in completing the application forms, and collects the necessary documentation to establish eligibility and submit the completed applications to the relevant agency. The primary focus of their activities is to promote, sustain, and enhance the health of patients and their families. The CHW offers social support, informal counseling, and advocates for the health needs of individuals and the community.

The CHW collaborates closely with managed care organizations to improve patient enrollment and retention. Uphold LACHC’s mission to embody Christ’s teachings by loving and serving our neighbors through comprehensive, high‑quality healthcare and striving toward the vision of healing and restoring homeless and underserved communities. Exhibit Christ‑like conduct and demeanor in all job functions and responsibilities.

• Enroll clients in California or federal health insurance programs as eligible.
• Screen clients by reviewing income information (pay stubs, employer statements, etc.).
• Assist the client to complete the application.
• Request and obtain the documentation necessary to complete the application.
• Document and maintain accurate records for all client encounters including phone encounters and correspondence.
• Submit the health program application to the appropriate agency.
• Follow up with the agency to ensure the client received coverage.
• Conduct research on clients who have not received medical coverage.
• Sliding Fee Discount Eligibility and enrollment.
  • Pay stubs.
  • EHR documentation and hard copies of applications on‑file as current