Social Services Analyst ; Region

Overview

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of Health

Make a meaningful impact by helping individuals overcome barriers and achieve stability. As a Social Service Analyst 1–3, you’ll interpret and apply complex federal, state, and local regulations while guiding clients through program requirements and available resources. You’ll conduct in-depth client interviews to assess work history, education, abilities, and goals, then serve as a case manager—documenting findings, coordinating services, and developing solutions that support successful participation.

This role is ideal for professionals who enjoy problem-solving, client engagement, and using policy knowledge to create positive, real-world outcomes.

Position(s) may be filled in Region 8 parishes:
Claiborne, Ouachita, & Morehouse

• Interprets and applies complex federal, state, and local laws and regulations, program directives, and agency policies and procedures.
• Interviews clients/applicants to obtain information, assess employment and educational history, work abilities, and training interests in order to determine the support services needed.
• Serves as a case manager for assigned caseload by recording findings, recommendations and services provided; completes case record forms and any necessary correspondence in connection with assigned cases.
• Explains program to applicants and discusses its rules and procedures, assesses clients  willingness and ability to comply with program mandates, identifies barriers to participation, and selects resources to eliminate barriers.
• Monitors program participation to determine compliance and takes appropriate action to ensure that participants fulfill program obligations.
• May assist with representing the agency on client appeals and appeal hearings by compiling the Summary of Evidence and other agency documentation.

Location: Medical Vendor Administration / ES Monroe Region 8 / Claiborne, Ouachita, Morehouse Parishes

Appointment Type: This position may be filled as a Probationary appointment, Promotional appointment, Job appointment (temporary appointment that may last up to 48 months), Detail to Special Duty

Career Progression: This position may be filled as a Social Services Analyst 1, 2, or 3 determined by the qualifications of the candidate selected. This position provides the opportunity to advance within this job series.

Compensation: This position is eligible for the following Special Entrance Rates (SER), as well as a Premium Pay of up to $2.00/hr for hours worked based on longevity.

Social Services Analyst 1 - $16.42 hr / $1,313.60 bi-weekly

Social Services Analyst 2 - $17.56 hr / $1,404.80 bi-weekly

Social Services Analyst 3 - $21.27 hr / $1,701.60 bi-weekly

Cost Center:

Position Number(s): , , , ,

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

* Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:

Casey Hickman

Casey.

Hickman

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818 Baton Rouge, LA 70821

This organization participates in E-verify, and for more information on E-verify, please contact DHS at

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on the Louisiana Works, Louisiana Rehabilitation Services is available here
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