Care Coordinator Emergency Room Per Diem

Bilingual Recruiter | Talent Acquisition | Healthcare | Tech | 8+ years Corporate & Agency Recruitment

Position summary:

The Care Coordinator functions as a liaison between patients, providers, and the healthcare system. Under the direction of the Care Manager and/or MSW, the care coordinator ensures that patients’ transition of care needs are effectively organized and completed prior to their discharge.

• Assist patients through the healthcare system by operating as a patient advocate and health systems navigator.
• Coordinate continuity of patient care with external healthcare organizations and facilities, including making outpatient follow‑up appointments, coordinating referrals to post‑acute facilities, and ensuring patient choice for post‑acute facilities as required by CMS Conditions of Participation.
• Coordinate continuity of patient care with patients and families/caregivers following hospital admission, discharge, and Emergency Department visits, including making appointments and post‑discharge calls to follow up on lab work, clarify instructions, and assure availability of required resources.
• Report care barriers and challenges to appropriate care manager.
• Follow the continuum of patient care from admission to post‑discharge.
• Communicate with patients and families regarding transition plans.
• Promote clear communication among interdisciplinary care team members by ensuring awareness regarding patient care plans.
• Ensure availability of medications and/or prescriptions prior to patient discharge.
• Participate as a team supporting data collection, health outcomes reporting, clinical audits, and pragmatic evaluation.
• Coordinate special needs and projects as assigned (e.g., DME closet, distribution of clothing, resource manuals).
• Perform other duties as assigned.

• Education
  • High School Diploma / GED equivalent required.
  • College degree or vocational training in health care field preferred.
• Qualifications / Experience
  • 1-2 years healthcare facility experience and familiarity preferred.
  • Team player who follows system and protocol to achieve a common goal.
  • Highly organized with well‑developed oral and written communication, problem‑solving, and decision‑making skills.
• Special Skills / Knowledge
  • Current Basic Life Support (BLS) certification for Health Care Providers from the American Heart Association.
  • Proficient to expert computer skills utilizing Microsoft Office, especially Word and Excel.
  • Critical thinking.
  • Resourcefulness.
  • Bi‑lingual Spanish helpful but not required.

• Seniority level Entry level
• Employment type Full‑time
• Job function Other
• Industries Hospitals and Health Care

Apply online and send your resume to yadeleon.