Medical Records Technician
Job in
Los Angeles, Los Angeles County, California, 90079, USA
Listing for:
Gracelight Community Health
Full Time
position
Listed on 2026-02-01
Job specializations:
-
Healthcare
Healthcare Administration
-
Administrative/Clerical
Healthcare Administration
Salary/Wage Range or Industry Benchmark: 22.5 - 34.26 USD Hourly
USD
22.50
34.26
HOUR
Job Description & How to Apply Below
Job Details
Job Location
:
Los Angeles, CA 90029
Position Type
:
Full Time
Education Level
:
High School
Salary Range
: $22.50 - $34.26 Hourly
Travel Percentage
:
Local Travel Site to Site
Job Category
:
Health Care
The Medical Records Technician is responsible for ensuring internal and external clients are provided with exceptional customer service. The MRT is responsible for accurate and timely processing and retrieval of the patient’s health records. The MRT prepares documents for scanning and scans records into the electronic health and/or document management system(s). Examines pages/images for quality and verifies patient identification. Indexes documents to correct level within electronic system and appropriately batches documents for scanning and indexing.
Responds to incoming telephone calls in a timely, courteous manner. Screens and forwards calls, as appropriate. Documents and forwards messages when required and performs other duties as assigned.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
Supports and implements the organization’s vision, mission and values.Determines priorities and method of completing daily workload to ensure that all responsibilities are carried out in a timely manner.Performs all job functions in a professional and courteous manner. This includes answering all phone calls and emails timely and providing excellent customer service to internal and external customers.Fosters and promotes a culture of service excellence and accountability.Examines patients’ records/medical reports/consultation reports and verifies patient identification. Identifies forms and the appropriateness for inclusion in the medical record. Scans/indexes/commits images in electronic health record per Gracelight's protocol.Performs quality checks/reviews of paperwork filed in paper medical charts against scanned documents saved in Electronic Health Records and/or other systems to determine if documents have been electronically stored correctly. Uses discretion and good judgment in handling sensitive or confidential information and understands which decisions can be made alone and which decisions need to involve others.Works with health center staff to box and prepare paper medical records for destruction or removal and transport to records storage area.Performs duties with the ability to focus on details and multi-task.Responds to incoming telephone calls in a timely, courteous manner. Screens and forwards calls, as appropriate. Documents and forwards messages when required.Demonstrates the ability to make decisions and exercise sound judgment. Demonstrates the ability to set priorities, and complete assigned duties in a timely manner. Understands the needs of others in relation to their responsibilities and uses good judgement when responding to their request.Prepares reports clearly, neatly and accurately with complete documentation in a timely manner. Follows all work through to completion in a timely, efficient manner in accordance with his/her assigned duties and responsibilities. Performs work in an honest and ethical manner with sensitivity to those affected by the decisions made. Consistently treats coworkers, vendors and the public, etc., with respect, courtesy, cooperation and professionalism.Adjusts schedule in conjunction with the process of departmental scheduling and departmental need. Performs duties and tasks with minimal supervision. Identifies problem and opportunities to improve the quality of department services and provides suggestions to the Manager. Seeks guidance when necessary to effectively perform duties.Perform all other duties as assigned.Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION/EXPERIENCE
High school diploma or equivalency.Experience with electronic health records and practice management systems required, familiarity with EPIC preferred.Excellent telephone and interpersonal…
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