Receptionist Position

Receptionist Position

Health Atlast West LA Inc.

Health Atlast West LA is a dynamic integrative healthcare clinic specializing in medical, chiropractic, massage, physiotherapy, and acupuncture. The clinic adopts a comprehensive approach to healthcare.

The Front Desk Receptionist plays a critical role in the success of the practice. The individual must maintain a positive attitude and make patients feel welcomed, both in‑person and over the phone. The ideal candidate will possess exceptional communication skills, exude positivity, and thrive in a fast‑paced environment. Experience in a chiropractic or healthcare clinic or a similar setting is preferred.

• Greet all patients and visitors with a smile and an enthusiastic verbal greeting.
• Answer phones, return voicemails, and screen calls for practitioners.
• Check patients in and out of the practice, including scheduling future appointments and collecting payment.
• Obtain new patient intake forms, copies of driver’s license and insurance card, and a credit card for payments.
• Take vitals (height, weight, blood pressure, pulse, etc.) for all new patients.
• Assist providers with patients, e.g., placing patients on the roller table, applying e‑stim.
• Verify new patient’s insurance information and create files.
• Monitor patient communication platforms such as Classpass, Dear Doc, Zocdoc, and others, responding promptly to new appointment requests.
• Call patients to confirm upcoming appointments.
• Call patients to check on how they are feeling after appointments.
• Create new sales opportunities by promoting all services the practice offers to all patients encountered.

• Excellent customer service skills.
• Effective and clear communication skills, both written and verbal.
• Strong organizational skills; maintains a neat workspace and adheres to HIPAA compliance policies.
• Attention to detail.
• Remain calm under pressure; can multitask and handle multiple calls at once.
• Proficient computer skills.

• Medical office experience preferred.
• Prior experience in a customer‑facing position, preferably as a receptionist.
• High school degree or equivalent.

• Prolonged periods of sitting.
• Must be able to lift up to 15 pounds at times.
• Must have the ability to see up close with or without vision correction.
• Must possess the ability to communicate and comprehend information.

• Bonus based on performance.
• Employee discounts.
• Opportunity for advancement.
• Opportunity to participate in the company Blue Shield health plan, 100% coverage primary care, urgent care, telemedicine, and generic medication.
• Cal Savers retirement plan.
• 40 hours of sick pay.
• Vacation: 1 week after 1 year; 2 weeks after 2 years.
• Production bonuses.

If you would like to expedite the interview process, please call  and ask for Viviane and let her know the position you are applying for.

Entry level

Full‑time

Administrative

Medical Practices