Customer Experience & Quality Auditor II

A prominent health plan provider in Los Angeles is seeking a Customer Engagement and Experience Compliance and Quality Auditor II. This role focuses on evaluating customer interactions to ensure compliance with regulations and standards. Key responsibilities include auditing member interactions, preparing reports, and supporting regulatory readiness. The ideal candidate has at least 2 years of relevant experience and an Associate's Degree, with strong attention to detail and communication skills.

L.A. Care offers a range of benefits including Paid Time Off and Tuition Reimbursement.
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