Program Manager; East Los Angeles

Program Manager (East Los Angeles)

Who We Are:

We are a premier provider dedicated to healing children and young adults, strengthening families, and transforming communities through quality, comprehensive services and advocacy. We envision a world in which children and young adults, families, and communities are able to heal, grow, and thrive.

Job Type: Full-time, Exempt opportunity

Starting Salary Range: $76,500 - $89,500 per year (based on experience)

What We Offer:

An outstanding benefits package and numerous opportunities for career growth and advancement within our organization!

* AI-assisted note-taking to streamline documentation

* This role is eligible for Public Service Loan Forgiveness (PSLF)

* 13 Paid Holidays per year, including Cesar Chavez & Juneteenth

* Earn up to 16 days of paid vacation time, plus 50 hours of paid sick leave annually.

* 401(k) with no wait period and no vesting schedule

* 401(k) matching up to 4%

* Medical insurance offering 3 HMO with Kaiser and Health Net, and also a PPO Plan

* The Difference Card
- Employer-funded benefit that works alongside an employee's health insurance plan to help offset out-of-pocket costs like copays, deductibles, and coinsurance.

* Dental insurance both HMO & PPO options, with 100% employer paid for HMO employee only coverage plan

* Vision insurance offers 100% employer-paid vision plan through Eye Med for you and your entire family

* Life and AD&D insurance 100% employer paid up to two times the annual salary

* Long Term Disability

* Flexible Spending Account for Medical and Dependent Care

* Employee Assistance Program

ESSENTIAL FUNCTIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

The essential functions include:

* Provide direct clinical and administrative supervision to DTI Therapists and Mental Health Rehabilitation Specialists (MHRS), including hiring, onboarding, training, performance evaluation, corrective action, and termination in accordance with agency policies and contract requirements.

* Provide Board of Behavioral Sciences (BBS)-compliant supervision to registered and waivered clinicians, ensuring supervision hours, documentation, and oversight meet all licensure requirements and ethical standards.

* Oversee daily clinical operations of the DTI program to ensure consistent, high-quality service delivery in accordance with LACDMH contract requirements, staffing ratios, and program schedules.

* Coordinate and support interdisciplinary collaboration among therapists, MHRS staff, psychiatry, nursing, administrative staff, and external partners to ensure integrated, client-centered care.

* Serve as a point of contact for families, caregivers, referral sources, and external service providers as appropriate, ensuring timely communication and coordination related to treatment progress, transitions, and aftercare planning.

* Provide oversight and support for treatment planning, intake and discharge processes, re-authorization cycles, and transition planning, including linkage to appropriate aftercare and community-based services.

* Ensure the DTI therapeutic milieu is structured, safe, and supportive, promoting client engagement, skill development, dignity, and protection of client rights in accordance with regulatory and ethical standards.

* Monitor and support staff implementation of behavior support strategies, therapeutic interventions, and crisis prevention practices, ensuring adherence to established protocols and escalation procedures.

* Lead and facilitate regular program team meetings, clinical case conferences, and supervision meetings; participate in agency-wide meetings and short- and long-term program planning initiatives.

* Develop and maintain weekly program schedules, ensuring adequate staffing coverage during all hours of DTI operation and compliance with staff-to-client ratio requirements.

* Facilitate groups as needed when staff-to-client ratios are not met.

* Serve as the on-duty manager for a Family Resource Center site on a…