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Customer Experience Compliance & Quality Auditor II

Job in Los Angeles, Los Angeles County, California, 90079, USA
Listing for: L.A. Care Health Plan
Full Time position
Listed on 2026-01-19
Job specializations:
  • Healthcare
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 55245 - 82867 USD Yearly USD 55245.00 82867.00 YEAR
Job Description & How to Apply Below
A leading health coverage provider in Los Angeles seeks a Customer Engagement and Experience Compliance and Quality Auditor II. This role involves evaluating customer interactions for accuracy and compliance, preparing detailed audit reports, and supporting service quality initiatives. Candidates should have at least 2 years of experience in health plan operations and strong knowledge of customer service workflows. Bilingual skills are preferred.

Comprehensive benefits package offered, including PTO and tuition reimbursement.
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