Manager, Information Governance; Board And Record Systems

Overview

Salary $ - $ Annually

Location:

Los Angeles, CA

Job Type: Regular Employee

Department: BOARD OF DIRECTORS

Opening Date: 02/02/2026

Closing Date: 3/9/2026 5:00 PM Pacific

FLSA:
Exempt

Bargaining Unit:
Non-Contract

Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.

Description

Manages and oversees activities of the Records Management program including oversight of staffing, contracts and Information Technology (IT) resources and compliance of the retrieval, request, collection and archiving of Metro records. This position will manage and oversee the activities of the Systems team within the Office of Board Administration, including oversight of staffing, contracts, and Information Technology (IT) resources. The role focuses on ensuring these resources support compliance with Metro records requirements.

This position contributes to the overall strategy for balancing the value and risk of Metro’s records, information, and knowledge assets.

Recruitment Timelines:
Interviews are projected to be scheduled for the week of March 16, 2026. These dates are subject to change. We encourage you to monitor your  profile and emails for the latest updates.

Examples of Duties

• Manages and oversees the organization's records and information management policies and compliance program, including departmental audits
• Oversees retrieval, reproduction, redaction and release of documents and data under the CPRA in coordination with Counsel
• Leads high quality customer service in responding to the California Public Records Act (CPRA) Requests and responds to each request with authentic and trustworthy records in compliance with the laws' time frames.
• Oversees all public disclosures of agency records and electronically stored information, ensuring equity in the access and disclosure process
• Oversees storage methods and timely destruction of Metro records in compliance with legal precedents and local, state and federals records laws
• Manages metadata schema, indexing, storage, retrieval, controls, security, redaction, release, and documentation of the secure destruction of documents and electronically stored information agency-wide, including exempt category records, public safety, and transportation infrastructure security critical information, as defined by laws, statutes, and policies
• Manages multiple electronic database systems
• Prepares training curriculum and conducts agency-wide classroom training for the Records Management Program and its policies, establishes annual records policy and best practices campaigns
• Testifies in local, state and federal courts of law on behalf of Metro as the agency's legal Custodian of Records
• Protects highly confidential and security sensitive information
• Reviews departmental level Standard Operating Procedures (SOP) and procurement Statement of Work (SOW) for policy and program compliance
• Provides expertise and input into other functional areas that affect the recorded information of the organization regardless of information format
• Consults with all departments on records management program compliance, assures that they fully support and implement records and information management policies through a program of regular compliance reviews and audits
• Recommends new records retention categories, schedules, and disposition time extensions to the Chief Executive Officer (CEO) for approval, seeks Board of Directors approval for all category eliminations and reductions in disposition time periods, in consultation with Counsel
• Executes CEO and Board approved Records Management policy, program, file plans, and retention schedules
• Participates in all ITS agency disaster recovery plans, exercises and policies
• Consults with the Office of the Board Secretary on the preservation of agency s vital records and Board Member research needs
• Administers and prepares high-level comprehensive reports and correspondence
• Prepares budget for unit
• Oversees and monitors contractor work, multiple offsite storage locations, and the disaster recovery of vital agency records
• Oversees compliance with the California Public Records Act, HIPPA…