Credit Portfolio Administration Lead

CREDIT PORTFOLIO ADMINISTRATION LEAD WHAT IS THE OPPORTUNITY?

The Portfolio Admin Associate monitors adherence to regulatory tracking requirements & reporting, oversees compliance with underwriting & portfolio management processes, and maintains data integrity across multiple platforms. This role acts as a liaison between operations, compliance, and credit teams to mitigate risks and ensure compliance with polices & procedures.

• Team Leadership & Development:
• Mentor and provide day-to-day work direction to Portfolio Admin Associates (Sr, II, I), ensuring alignment with departmental goals.
• Serve as the subject matter expert and as the first point of escalation when Associates encounter problems.
• Regulatory Compliance Oversight:
  Monitor timely compliance with regulatory tracking requirements & reporting
• Underwriting & Portfolio Management Process Oversight:
  Monitor timely adherence to credit underwriting & portfolio management processes & procedures.
• Data Integrity Oversight:
  Ensure completeness and accuracy of credit & compliance files.

• Bachelor's Degree or equivalent
• Minimum 7 years in risk management, compliance, or financial services operations.

• Proven experience with loan portfolio support, reporting and/or monitoring.
• Previous supervisory or lead experience preferred but not required.
• Strong organizational skills to manage multiple oversight tasks.
• Meticulous attention to detail.
• Ability to collaborate across departments.
• Analytical skills for risk assessment and data validation.
• Proficiency in CRM/loan management systems (Salesforce, nCino, or similar platforms), preferred.
• Familiarity with Credit Reporting (via Experian, Lexis Nexis, or similar platforms), preferred.

Starting base salary: $78,970 - $126,140 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
• Generous 401(k) company matching contribution
• Career Development through Tuition Reimbursement and other internal upskilling and training resources
• Valued Time Away benefits including vacation, sick and volunteer time
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
• Career Mobility support from a dedicated recruitment team
• Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our Benefits and Perks.

Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

* Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications.  accepts applications on an ongoing basis, until filled.

Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.