Patron Access Assistance Service Attendant; PAAS

Hollywood Bowl, 2301 N. Highland Ave., Los Angeles, California, United States of America

Posted Monday, February 2, 2026 at 8:00 AM

LAPA JOB DESCRIPTION

Position: Patron Access Assistance Service (PAAS) Attendant

Department: Hollywood Bowl Operations

FLSA

Grade
: Non-Exempt (Part-Time)

Pay Range: $18.75 - $25.18

Position Summary:

The PAAS Attendant, reporting to the PAAS Supervisor, provides cart service and wheelchair pushes to patrons who require assistance at the Hollywood Bowl and Ford Theatre. Specific starting pay commensurate with experience.

Position Elements:

• Aid patrons with disabilities during ingress and egress navigating the facility
• Help transport patrons who require the service of an electric cart
• Push patrons in wheelchairs up and down hilly terrain
• Ensure the safety of patrons and passengers while operating carts and pushing wheelchairs
• Assist in emergency medical transport at direction of medical personnel
• Wear personal protective equipment at all times during medical transport; may encounter bio fluids during the process
• Adhere to allsafety rules and procedures
• General duties as assigned by supervisor
• Keep accurate time records and abide by the meal and rest period policy
• Assist other departments when necessary and as directed by a supervisor
• Respond to a wide range of customer service issues with sensitivity and care

Relationships:

Reports To:

Operations Coordinator

House Manager

Area Manager

Interacts With:

Managers

Co-workers

The public

Position Requirements:

• Must be 18 years or older

Existing knowledge of or the ability to quickly learn the following:

• Layout of the Bowl and Ford
• Event times and program information
• Proper electric cart and wheelchair procedures and safety rules
• Proper documentation of ridership
• Continued awareness of proximity and pedestrians

Ability to:

• Push patrons in wheelchairs up and down hilly terrain
• Bend, stand, and walk (including hilly terrain and stairs) for up to the duration of entire work shift
• Lift and carry up to 30 pounds

For Cart Operators:

• Current Driver’s License
• 2-3 years of driving experience
• Proper training of cart operation

Revised 01/2026

The Los Angeles Philharmonic Association will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Equal Employment Opportunity Policy

The Los Angeles Philharmonic Association is committed to provide equal employment opportunity for all applicants and employees. The Association does not discriminate on the basis of race, color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information, genetic information, marital status, gender, gender identity, gender expression, military status, veteran status, or any other basis protected by federal, state, or local law.

Consistent with applicable law, the Association also provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures.

Hollywood Bowl, 2301 N. Highland Ave., Los Angeles, California, United States of America