Summer Academic Supervisor- Northridge, California

Overview of the Position

The Brook Hill Alliance (formerly PLUS) is a global leader in providing English language courses to international students. Our mission is to empower students to connect with the world through language and cultural exchange. At Brook Hill, we are dedicated to creating vibrant, inclusive, and safe environments where students can grow academically, culturally, and personally.

Brook Hill runs summer English language study and travel programs for international high school students across North America. The programs allow students the opportunity to take English classes and explore the surrounding regions while staying at North American colleges and universities.

The Academic Supervisor is a seasonal, hourly, and in-person position which manages the logistics of Brook Hill's academic program at a certain campus. Duties include managing a staff of English as a Foreign Language (EFL) instructors and specialty course instructors, coordinating teachers’ schedules, assigning teachers to classrooms, assigning students to classrooms (based on placement tests), supervising and providing feedback on instruction, addressing any issues as they arise, and providing customer service to students and their chaperones.

This position is not eligible for on-campus housing. Travel to and from campus as part of your commute is not compensated. Costs related to parking may not be included, but complimentary parking permits may be available depending on the campus.

• Teachers or administrators who are interested in gaining more experience in staff management and customer service
• Individuals who are detail-oriented and organized, and proficient at Google Sheets and Microsoft Excel
• Multi-taskers who can manage multiple priorities simultaneously

• The employment period for the Academic Supervisor position is generally 4-8 weeks during the summer, depending on the needs of the campus.
• The Academic Supervisor is expected to be present during all class sessions. Classes are Monday-Saturday, on average 4-5 times a week (with some Saturday mornings required). Some weeks may require up to six days of classes. Most lessons are 8:15am-12:15pm, with some additional afternoon classes 1:15pm-5:00pm. Some work outside of class hours will be required. Peak enrollment is usually the last two weeks of July.
• Some overtime work may be required.

• Hourly Wages for this position are between $27-$34.

• Standard Expectations
  • Interact with groups of international high school students and their group leaders in a professional, enthusiastic, and customer service-oriented manner
  • Be familiar with, adhere to, and enforce Brook Hill policies and procedures, including emergency and public health protocols
  • Ensure the safety of all participants
  • Be familiar with campus-specific information
  • Maintain frequent communication with Brook Hill staff
  • Assist with emergency situations, as needed
  • Complete all Brook Hill assessments received during employment period
  • Assist in duties other than the aforementioned and the following, as assigned and as they arise
• Academic Program
  • Manage all logistics of the site‑specific academic program
  • Manage all instructors, including coordinating their schedules, reviewing and approving timesheets, supervising and providing feedback on instruction, and assigning them classrooms based on the list of available classrooms provided by Brook Hill
  • Together with instructors, create a safe, comfortable, and engaging learning environment for all students
  • Review the curricula provided by Brook Hill to be adequately familiar with lesson plans. Instructors may supplement the curriculum with their own materials, as appropriate.
  • Download and review all online placement test scores per session; assist with sorting students into levels and classes based on test scores
  • Consult with instructors after the first lesson to ensure students have been placed into the correct level; conduct assessments of students’ oral proficiency, as needed
  • Provide superior customer service to students and their chaperones
  • Meet with all chaperones at the…