Instructional Designer Specialist

About This Role

At my Place Health, learning isn’t a “nice to have”—it’s how we keep our promise to older adults and their families. As our Instructional Designer Specialist, you’ll be a key member of the Learning & Development team, designing and delivering training experiences that help our teams show up with confidence, consistency, and heart.

You’ll turn complex, real-world workflows into engaging, practical learning across formats—eLearning, instructor-led training, blended learning, and on-demand resources. Working closely with subject matter experts and cross-functional stakeholders, you’ll create high-quality content aligned to business goals and built for the way adults learn best. You’ll also bring a “value-add” mindset to every project—looking for ways to improve clarity, performance, and impact.

• Bring learning to life: Create engaging eLearning, videos, simulations, and assessments that are interactive, practical, and built for real-world application.
• Build training people actually want to attend: Develop instructor-led materials—including facilitator guides, participant resources, and presentations—that make sessions clear, energizing, and easy to deliver.
• Design learning that fits the way teams work: Craft blended learning experiences that thoughtfully combine in-person and online formats for maximum flexibility and impact.
• Partner with the experts: Collaborate with SMEs to define learning objectives, shape key content, and choose evaluation methods that reflect what “success” looks like on the job.
• Turn best practices into better performance: Apply adult learning principles and instructional design models (like ADDIE or SAM) to create training that improves confidence, consistency, and outcomes.
• Measure what matters: Evaluate training effectiveness using engagement, knowledge retention, and performance improvement—then use insights to make future learning even stronger.
• Listen, iterate, improve: Gather feedback from learners and stakeholders and continuously refine content to keep it relevant, clear, and high impact.
• Use tech as your superpower: Manage and track learning initiatives through the LMS, produce reports, and ensure training experiences run smoothly end-to-end.
• Stay ahead of what’s next: Keep current on instructional design tools and trends (Articulate 360, Adobe Captivate, or similar) and bring fresh ideas to your work.
• Be the calm in the chaos: Troubleshoot learning or technology issues that pop up during training sessions so teams stay supported and learning stays on track.
• Keep stakeholders connected: Present design concepts and course prototypes with clarity, incorporating feedback while keeping projects moving forward.
• Jump in where needed: Support additional L&D projects as they come up—because improving learning is a team effort.

• A strong foundation in learning design: Bachelor’s degree in Instructional Design, Educational Technology, or a related field (Master’s preferred).
• Proven experience building training that works: 3+ years in instructional design, curriculum development, or a closely related role.
• Fluency in modern authoring tools: Confidence creating eLearning with Articulate 360, Adobe Captivate, or similar platforms.
• LMS know-how you can put to work fast: Experience managing learning in an LMS, plus familiarity with SCORM and/or xAPI—and the ability to troubleshoot when things get technical.
• A performance-first mindset: Skilled at spotting performance gaps, asking the right questions, and recommending learning solutions that actually move the needle.
• An eye for clean, engaging content: Bonus points if you’re comfortable with graphic design or video tools like Adobe Creative Suite (or similar).
• Deep understanding of how adults learn: Strong command of adult learning principles, instructional design models (ADDIE, SAM), and eLearning best practices.
• Project management that keeps everything moving: Able to balance multiple priorities, manage timelines, and deliver high-quality work on deadline.
• Communication that builds trust: Clear, confident written and verbal skills—able to collaborate with SMEs, present ideas…