Dental Patient Treatment Coordinator

Location:

Los Angeles, CA – University Park Campus

Employment Type:

Full Time

Job Requisition

Posted: 4 Days Ago

Final date to receive applications:
December 18, 2025 (2 days left to apply)

• Directs patients about appropriate dental care treatment using defined policies and procedures. Monitors progress of patient treatment according to authorized sequential treatment plans and ensures appropriate scheduling accordingly.
• Prepares and maintains student dentist, resident dentist, and dentist schedules, and assists with scheduling changes, according to patient care form.
• Registers patients and/or edits registration and dental records. Follows guidelines to set up patient's dental chart.
• Ensures routine patient contact remarks are updated in the electronic health record.
• Ensures required pre-authorizations of service are obtained.
• Ensures patients’ rights to privacy, safety, and confidentiality are maintained in accordance with HIPAA regulations, and with all policies and procedures.
• Maintains a safe environment in accordance with compliance standards, policies, and safety regulations.
• Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time.
• May oversee student, temporary and/ or resource workers.

• Knowledge of dental management software, particularly axiUm.
• Experience working with basic contracts.
• Working knowledge of MS Office (Word, Excel, PowerPoint, Outlook).
• Administrative skills:
  Answer telephones, assemble and organize numerical data, communicate with others to gather information, customer service, gather data, maintain filing systems, prioritize projects, read handwritten text, schedule appointments, understand and apply policies and procedures, use database and/or word processing software.
• Experience in dental management and dental secretarial assistance.
• Working knowledge of HIPAA compliance.
• Ability to multi‑task and work in a high volume, fast‑paced environment.
• Ability to work scheduled evening and weekend shifts.
• Demonstrated team‑oriented and collaborative work style.
• High school diploma or equivalent required; 2 years of experience required.
• Working knowledge of dental terminology, PPO and Denti‑Cal and health insurance.

Discover the power of your USC employment with our comprehensive benefits and perks package! At USC, we prioritize the well‑being of our faculty and staff, offering a diverse range of benefits designed to protect your health, wealth, and future. From robust healthcare coverage to retirement planning resources, our benefits are an essential part of your total rewards package. Explore the full spectrum of benefits and perks available to you at USC.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law.

USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821‑8100, or by email uiries will be treated as confidential to the extent permitted by law.