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Customer Advocacy Lead for SaaS

Job in Los Angeles, Los Angeles County, California, 90079, USA
Listing for: Later Group
Full Time position
Listed on 2026-02-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Position: Customer Advocacy Lead for SaaS Growth
A dynamic software firm in Los Angeles seeks a Customer Advocacy Manager to enhance the advocacy program. You will lead content creation efforts, including case studies and testimonials, fostering relationships with customers to showcase their success. This role is crucial for building brand awareness and enhancing customer relationships while collaborating with multiple internal teams. Candidates should have over 5 years of experience in customer marketing, with strong communication skills and a knack for relationship building, to effectively support the company’s growth initiatives.
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