Customer Service Representative
Job in
Los Angeles, Los Angeles County, California, 90079, USA
Listed on 2026-02-05
Listing for:
PrideStaff
Full Time
position Listed on 2026-02-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Account Manager, Customer Success Mgr./ CSM -
Sales
Bilingual, Account Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Join Our Dynamic Team as a Customer Service Champion!
Are you a proactive problem‑solver who loves building relationships? We’re looking for a customer service star to be the crucial link between our company and our distributors. This is your chance to shine in a fast‑paced role with a fantastic team.
Customer Service RepresentativePay: $22 - $25 per hour
Schedule: Full‑Time, 8:00 AM - 5:00 PM, M‑F
Responsibilities- Be the primary contact for our distributors, managing high volume daily calls and emails.
- Master the order process from start to finish, ensuring every detail and approval is perfect.
- Drive sales by actively cross‑selling, up‑selling, and following up on all leads.
- Build relationships by preparing quotes, managing sample requests, and supporting our sales reps.
- Hunt for new business by prospecting new distributors within your territories.
- Proactively manage logistics
, monitoring ship dates and communicating any changes. - Be a problem‑solver by researching and processing invoice credits.
- Represent our brand at trade shows and on special assignments.
- 2+ years of customer service with Promotional products related industry is a must (not service or banking).
- Proven ability to thrive in a high‑volume environment of calls, emails, and order detailing.
- Tech‑Savvy: Expertise in Microsoft Outlook is required.
- Bonus Points: Experience with Sage’s MAS 200 (ERP 100) is a huge plus!
- 50% subsidized medical plans
- Optional flexible spending account
- Voluntary disability insurance
- Nine paid holidays
- Nationwide 401(k) plan
- Mandated federal and state programs
- Associate
- Full‑time
- Sales and Customer Service
- Advertising Services
$22.00/hr - $25.00/hr
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