Part-Time Front Desk Associate, Washington Blvd

Part‑Time Front Desk Associate – 10000 Washington Blvd

Join our team as a Part‑Time Front Desk Associate at WeWork, a global provider of flexible workspace solutions. You’ll be the heart and “face” of our hospitality team, serving as the primary point of contact for members and guests.

WeWork empowers businesses worldwide by offering flexible workplaces that thrive in more than 37 countries. Our mission is to give members the support to do their best work and the space to bring ideas to life.

As a Front Desk Associate, you will work in a weekday schedule, reporting to a beautiful location and supporting the Community Management team. Depending on the site, you may serve a diverse mix of members or focus on Enterprise clients with unique needs.

Monday to Thursday: 9:00 am – 4:00 pm
Friday: 9:00 pm – 3:00 pm (subject to change)

• Create a welcoming community environment for members and guests.
• Proactively learn member names, answer questions, and address needs.
• Support front‑desk operations, including mail and package handling.
• Ensure building operations run smoothly and make adjustments when needed.
• Take direction from the Community Associate, Lead, and Manager.
• Be an expert in WeWork products and promote relevant services.
• Illustrate WeWork’s core values while working toward our mission.

• Greet all members and guests warmly.
• Cover front‑desk during business hours and serve as an on‑site point of contact.
• Ensure guests are registered and meet WeWork’s policies.
• Provide orientation and relevant information to first‑time visitors.
• Handle issuing and collection of keysiatr.
• Keep the front desk clean, organized, and clutter‑free.
• Notify members of deliveries and packages.

• Learn member names and business details to build relationships.
• Track member notes and information in WeWork systems.
• Answer questions confidently and recommend WeWork products.
• Celebrate member successes and milestones.
• Explain WeWork policies and procedures.
• Recommend local restaurants bijk other services.

• Assist with mail and package handling throughout the day.
• Explain mailroom policies to members.
• Monitor spaces and adjust as needed.
• Maintain building amenities (e.g., retracking bowls, keycards, printers).
• Respond promptly to emergencies, escalating and recording incidents.

• Enjoy meeting people from all backgrounds.
• Strong interpersonal skills with confidence as the brand’s face.
• Passionate about helping others and prioritizing member experience.
• Team‑oriented and ready to roll up sleeves when needed.
• Experienced in hospitality, retail, or customer service (preferred).
• Strong verbal and written communication.
Proficiency with basic computer skills.
• Demonstrates integrity, dependability, accountability, and compassion.
• Passionate about WeWork’s mission and values.
• Secondary school certificate preferred.

• Base Pay: $21 to $22 per hour.
• Incentive Compensation:
  Eligible for an incentive plan (details upon hire).
• Full‑time benefits (listed for context): 20 days PTO, 13 paid holidays, 80 hrs sick time, 16 weeks parental leave, healthcare, 401(k), life & AD&D insurance.

Being a WeWorker is more than a job. We celebrate diverse perspectives, encourage collaboration, and foster an inclusive culture.

WeWork is a proud EEO/affirmative action employer. We do not discriminate based on race, color, religion, sex, gender identityondon, sexual orientation, age, physical or mental disability, or any other protected characteristic.

Entry level

Part‑time

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