Weekend Front Desk Associate - Beverly West; Luxury HOA

Weekend Front Desk Associate - Beverly West (Luxury HOA)

Position:
Part-time Weekend Front Desk Associate

Location:

Beverly West, Westwood, Los Angeles

Action Property Management is seeking a part-time Front Desk Associate to join the Beverly West team in Westwood, Los Angeles. The role focuses on delivering exceptional 5-star customer service, maintaining front desk appearance, and supporting residents and guests.

• Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction.
• Maintain the appearance of the front desk area, lobby, and main elevators.
• Monitor lobby activity and maintain access control.
• Provide concierge services.
• Complete Daily Activity Report.
• Answer and direct incoming phone calls; receive and distribute resident parcels.
• Address resident and guest concerns and questions.
• Demonstrate a strong understanding of the association’s governing documents.

• Must be over 18 years of age and successfully pass a pre-employment background check and drug screening.
• At least 1 year of customer service experience.
• High school Diploma/GED or equivalent.
• Hospitality, Luxury Retail, Or Fine Dining Experience Is Preferred.
• Hospitality Management college students or recent graduates are highly desired.
• Polished and professional appearance and demeanor.
• Upbeat and positive team player attitude.
• Strong judgment and solutions-oriented mindset.
• Proactive customer service approach.

Compensation: $20.00 - $21.00 Hourly
Schedule: 7:00 am - 3:30 pm Saturday & Sunday

We offer competitive pay and opportunities for career growth. Our benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, life and disability coverage, generous paid time off, holidays, and ongoing training and tools to excel. Action Property Management is committed to our values and culture, providing a workplace where you feel heard, supported, and valued.

Action Property Management is an Equal Opportunity Employer and supports a Drug Free Workplace. Pursuant to the San Francisco and Los Angeles Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

• Seniority level:
  Entry level
• Employment type:
  
  Part-time
• Job function:
  Other

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