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IT Helpdesk Specialist - Customer Support & Troubleshooting

Job in Los Angeles, Los Angeles County, California, 90079, USA
Listing for: SMS Data Products Group, Inc.
Full Time position
Listed on 2026-02-01
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A technology services company based in California is seeking a Customer Service Interface specialist for IT support. This role involves receiving, documenting, and advancing customer requests, ensuring high-level service. Candidates should possess at least one year of experience with Microsoft Office, excellent communication skills, and be able to work well under pressure. Additional qualifications include HDI certification and a minimum of a high school diploma.

This position offers a unique opportunity to join a team dedicated to customer success.
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