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Customer Experience Lead — Fashion & VIP
Job in
Los Angeles, Los Angeles County, California, 90079, USA
Listed on 2026-02-01
Listing for:
Adina Reyter
Full Time
position Listed on 2026-02-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A fashion brand in Sherman Oaks seeks a Customer Experience Lead to enhance customer service and shopping experiences. This role requires strong communication skills and a proactive approach to problem-solving. You will manage customer inquiries, improve touchpoints, and support cross-functional teams.
Experience with Gorgias and Shopify is a plus, but not mandatory. This position contributes significantly to building customer loyalty and enhancing brand presence.
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