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Box Office Team Member - Los Angeles

Job in Los Angeles, Los Angeles County, California, 90079, USA
Listing for: Rooftop Cinema Club
Full Time position
Listed on 2026-02-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Event Manager / Planner
  • Entertainment & Gaming
    Customer Service Rep, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Overview

We are looking for Box Office Crew Members to join us in creating magical and memorable movie moments. It’s your job to set the tone and atmosphere for guests and other team members, making sure everyone is ready for an enjoyable evening under the stars.

Responsiblities

A day in the life of one of our Box Office Crew Members

You arrive at our venue, check in with the team and your manager and get the show going. You run through the opening checklist (opening the kiosks, starting up the POS systems, getting the popcorn popping, ensuring all tech is ready and our items are stocked and ready to be served, and make sure the guest information packs are ready to go).

Then it’s time to start welcoming guests! You are the first point of contact for all guests, so it s your responsibility to set a fun and caring tone in all guest interactions. You will check e-tickets at the box office, help get guests comfortable in their seats, and make sure they know that they can come to you for help.

The

ideal people
  • Love working in teams
  • Are high energy
  • Great communicators
  • Natural born leaders
  • Have a friendly and helpful attitude
Key Tasks
  • Preparing popcorn (full training provided)
  • Ringing up concessions items
  • Checking guests tickets, and walking them through the key elements of our experience
  • Talking to guests, being friendly and helping them enjoy their evening
  • Cleaning and closing the venue kiosks securely at the end of the night
  • Weekend availability a must
  • Prior Customer Service, Retail or Events experience preferred
Terms

20-35 hours per week

Standard Open Hours for shifts: 1pm - 1am

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