Sales Associate

Sales Associate

Location: Woodland Hills, CA - Village at Topanga

Job Type: Part Time

Compensation: $19 per hour

Schedule/Availability:

• Must be available and able to work weekends (sat AND sun) regularly.

• Must have availability to work 4 days per week.

• Must be able to work 16 hours per week on average, with the ability to flex to 24 hours.

• Must be available to work during Clinic Operating Hours (as posted on website
* subject to change).

• You must be able to commit to a schedule made 60 days in advance.

Ability to commute/cover other clinics: Reliably commute to home clinic location & periodically travel to other clinics to provide coverage as needed.

ESSENTIAL FUNCTIONS

Sales & Client Experience

• Lead by example in achieving daily sales and conversion goals.

• Deliver exceptional client service by educating clients on products, memberships, and treatments.

• Support clinic-wide retention and loyalty programs through relationship building and consistent follow-up.

• Reinforce Skin Laundry's service standards and brand values during every client interaction.

Operational Execution

• Support opening and closing procedures, including register reconciliation, invoice closeout, and clinic readiness.

• Maintain accurate inventory levels by assisting with restocking, receiving shipments, and product counts.

• Ensure cleanliness, organization, and merchandising standards are consistently met.

• Execute operational checklists and compliance tasks as directed by the ACM or CM.

Team Support & Peer Leadership

• Provide on-the-floor coaching and real-time feedback to Sales Associates.

• Support onboarding and training of new team members under ACM/CM guidance.

• Act as a point of contact for questions or issues during assigned shifts and escalate to leadership as appropriate.

• Foster a supportive, inclusive environment that encourages collaboration and growth.

Compliance & Safety

• Follow and reinforce all operational policies and loss prevention procedures.

• Report any safety, compliance, or operational concerns promptly.

• Maintain professional conduct consistent with Skin Laundry's standards of integrity and respect.

MARGINAL FUNCTIONS

• Participate in regional meetings, trainings, or team events as assigned.

• Assist with in-clinic activations, promotional events, or marketing initiatives.

• Provide occasional coverage for peer shifts to ensure continuous operations.

REQUIRED KNOWLEDGE, SKILLS, & ABILITIES

Technical & Operational

• Intermediate knowledge of retail operations, POS systems, and cash handling.

• Familiarity with Zenoti or similar scheduling and sales software.

• Strong product knowledge and passion for skincare and client education.

Interpersonal & Leadership

• Advanced interpersonal skills with the ability to coach peers and foster teamwork.

• Strong communication and problem-solving abilities.

• Reliable, proactive, and accountable in daily execution.

Experience & Education

• Minimum 1-2 years of retail, hospitality, or service experience required.

• Leadership or keyholder experience preferred.

You must be at least 18 years of age to apply.

Travel as an Opportunity

Travel is not a requirement for this role but may occasionally involve providing support to neighboring stores during peak times or special events.

Flexibility as a Strength

This role requires flexibility in working hours, including evenings, weekends, and holidays, to meet the demands of high-volume clinic environments. This provides opportunities to lead during peak times, oversee key events, and support new initiatives.

In-Person Connections

The Sales Associate role is an on-site role, requiring a strong presence during assigned shifts to lead operations, engage with clients, and support team success.

Employee Benefits & Perks:

• Skin Laundry Employee Treatment & Product Discount Program.

5 ways we give back to YOU

We are committed to your growth

You are our priority. Skin Laundry has a team of individuals who are responsible for building out a roadmap that makes your success and development guaranteed - as long as you are willing to put in the work.

Work/Life Balance

We believe that all our team members should be cared for as a HUMAN first and foremost. We have an…