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Customer Service Rep Customer Success Mgr./ CSM Bilingual HelpDesk/Support

Customer Experience & Ticket Services Associate

Job in Los Angeles, Los Angeles County, California, 90079, USA
Listing for: Metrolink
Full Time position
Listed on 2026-01-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
An established public transit authority is hiring a Customer Relations Representative in Los Angeles to assist riders with inquiries, provide fare information, and manage ticket sales. The role requires a high school diploma, three years of customer service experience, and strong communication skills. Responsibilities include ensuring a positive passenger experience and supporting all ticket operations. This position offers opportunities for professional development in a customer-focused environment.
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Position Requirements
10+ Years work experience
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