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Technical Support HelpDesk/Support Customer Service Rep

Omni-Channel Support Manager & Process Optimizer

Job in Los Angeles, Los Angeles County, California, 90079, USA
Listing for: Snap Inc.
Full Time position
Listed on 2026-01-22
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
A leading technology company is seeking a Customer Support Manager in Los Angeles to deliver world-class customer support for Spectacles. You will mentor a team, drive improvements in processes, and manage customer support enhancements, requiring strong program management skills and experience with tools such as Zendesk and Jira. The ideal candidate has over 3 years of relevant experience, including management, and a passion for excellent customer service.
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