Service Communications Advisor

Company Description

Skillbridge Academy is a professional training and workforce development organization dedicated to connecting motivated individuals with high-quality, hands‑on opportunities in service‑driven environments. We focus on building strong foundations, practical skills, and long‑term career pathways through structured training and real‑world experience.

We are seeking a Service Communications Advisor to support and enhance service interactions through clear, structured, and professional communication. This role plays a key part in ensuring consistent messaging, supporting service operations, and strengthening communication standards across teams and client interactions.

The ideal candidate is detail‑oriented, articulate, and motivated to grow within a professional service environment.

• Provide communication support for service‑related interactions and internal coordination
• Ensure messaging aligns with established service standards and guidelines
• Assist in resolving communication‑based inquiries in a professional and timely manner
• Collaborate with internal teams to improve clarity and consistency in service processes
• Maintain accurate documentation related to communications and service updates
• Support continuous improvement initiatives focused on service quality and client experience

• Strong written and verbal communication skills
• Professional presence with the ability to communicate clearly and effectively
• Organized, detail‑focused, and reliable
• Ability to adapt to structured processes and evolving communication needs
• Team‑oriented mindset with a commitment to service excellence

• Competitive salary ($53,000 – $57,000 annually)
• Growth opportunities within a structured and supportive environment
• Ongoing skill development and professional training
• Collaborative workplace culture focused on continuous improvement
• Stable, full‑time position with long‑term career potential