Floor Staff Nuart Theatre

Floor Staff – Nuart Theatre

Join Landmark Theatres as Floor Staff with a focus on delivering a sophisticated entertainment experience. Work in Box Office, Concession, Usher, or Kitchen as needed. Availability for nights, weekends, and holidays is required.

$17.87/hour

• Box Office
  • Greet and welcome customers.
  • Assist with movie/seat selection and answer general questions.
  • Provide friendly and efficient service, resolving customer concerns.
  • Process transactions and payments via point‑of‑sale system.
  • Answer incoming phone calls and provide theatre information.
  • Maintain cash drawer accuracy, passes, vouchers, refunds/exchanges, and inventory.
  • Check and update marquee and displays.
  • Knowledgeable of amenities associated with each film.
  • Assist customers with hard‑of‑hearing and closed‑caption devices.
• Concession
  • Greet and welcome customers.
  • Upsell and suggestively sell concession items with each transaction.
  • Process transactions via POS.
  • Operate and maintain all concession and kitchen equipment.
  • Perform daily opening and closing duties.
  • Receive and stock deliveries.
  • Comply with food safety and alcohol service laws.
  • Knowledgeable of concession products and film‑related amenities.
  • Assist customers with hard‑of‑hearing and closed‑caption devices.
• Usher
  • Greet and welcome customers.
  • Make auditorium announcements (promotions and safety information).
  • Maintain cleanliness in lobbies, auditoriums, restrooms, and back‑of‑house areas.
  • Assist customers with locating seats.
  • Control theatre access, ensuring ticket validity and directing to correct auditorium.
  • Monitor picture, sound, temperature, and disruptive behavior.
  • Report safety and security concerns to management.
  • Assist customers with hard‑of‑hearing and closed‑caption devices.
  • Light janitorial support.

• Minimum age 16 or 18 years old.
• Committed to exceptional customer service.
• Good verbal communication skills.
• Accurate cash handling and math skills.
• Availability during peak hours (nights, weekends, holidays).
• Ability to work in a fast‑paced environment.
• Ability to interact with the public.
• Ability to work independently.
• Can lift 50 pounds and stand for long periods.
• Complies with attendance and dress code policy.
• Proficient operating concession and kitchen equipment.

• Free movies.
• Free popcorn and soda.
• 50% off concessions.
• Medical and dental benefits*
• 401(k) retirement with company match*

This is an onsite position in Monterey Park, CA.

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Full‑time

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