Front Desk Associate, Hollywood
Listed on 2026-01-27
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
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Equinox Group is a high‑growth collective of the world’s most influential experiential and differentiated lifestyle brands. We are passionate about high‑performance living and thrive on innovation.
Job DescriptionWe are looking for energetic, creative, and enthusiastic Front Desk Associates to join the Equinox team. This position is ideal for candidates who wish to make a significant impact in a growing and dynamic organization.
- Professionally greet members and guests
- Scan membership ’s upon members entrance
- Answer phones professionally
- Respond to member questions, concerns and discrepancies
- Update members’ accounts if needed
- Maintain an orderly and clean work area
- Ability to work opening/closing/mid‑day shifts
- Ability to tour members
- Provide the highest level of customer service to members, prospective members, and guests
- Aid other departments with related tasks
- Minimum of 1 year in customer service or related experience
- High school diploma/GED required or equivalent work experience
- Reliable, professional, computer literate, energetic, and friendly
- Preferably interested in health, fitness, and/or sports
- Must be friendly, vibrant, and outgoing
- Must be able to effectively communicate in person, via email, and via phone
Physical Requirements
- Perform essential physical aspects of the position: standing, walking, squatting, stooping, reaching, and bending
- Push, pull and lift up to 50 lbs at a time
- Competitive salary, benefits, and industry‑leading commission opportunities for club employees
- Complimentary club membership
- Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop
Pay Transparency - $16.78/Hourly
Seniority LevelNot Applicable
Employment TypePart‑time
Job FunctionOther
IndustriesWellness and Fitness Services
Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit our website at All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
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