Senior Product Designer

Overview

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of events – from concerts and festivals to sports and theater – at iconic venues worldwide. Since 2011 we’ve pushed the industry forward and improved experiences for fans, making it easier to discover events, find seats, and enjoy live entertainment.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients. We’re looking for smart, motivated people to help make it happen. Bring enthusiasm, big ideas, and the desire to collaborate with some of the best in technology and entertainment.

The Senior Product Designer at AXS will be part of a fun, dynamic and creative team. You will be responsible for creating intuitive, user-centered designs for our enterprise platform, ensuring seamless and enjoyable experiences for both customers and clients. You will lead and produce these solutions by collaborating closely with cross-functional teams, including product managers, developers, project managers, and other stakeholders to translate user needs and business goals into innovative design solutions.

• Lead in the discovery, design, and build of products already in the design phase or from scratch
• Design interfaces that are simple, functional, and elegant for complex systems
• Act as a steward for our design system
• Lead, analyze, and synthesize quantitative and qualitative research to inform design decisions
• Influence future vision and strategic decisions with your product and executive team
• Provide direct and impactful feedback to other designers on the team
• Ensure the product meets criteria for efficiency, effectiveness and user satisfaction according to usability standards
• Champion user-centric designs by understanding user motivations and pain points
• Research and understand industry trends and emerging technologies to inform design processes
• Ensure UI designs are consistent with brand guidelines and design standards
• Gather peer and stakeholder feedback and make iterative improvements

• 4-6 years relevant product design experience (experience within a ticketing company preferred)
• A portfolio demonstrating information hierarchy, business objectives, usability practices, and aesthetics
• Experience participating and providing feedback in internal design reviews
• Excellent written and verbal communication with ability to justify design decisions
• Advanced understanding of user experience principles
• Advanced knowledge of Figma and other industry-standard design tools
• Strong understanding of design and product development processes
• Proficient in Microsoft Word, Excel, Outlook
• Knowledge of web site structure and functionality; understanding of HTML, CSS, and AJAX

Pay Scale: $108,405 - $155,000

Bonus: This position is eligible for a bonus under the current bonus plan.

Benefits: Full-time – A comprehensive benefits package including medical, dental and vision insurance, paid holidays, vacation and sick time, life insurance, parental leave, 401k with employer match, FSA/HSA options, and wellness offerings. Eligibility may apply from the first day of employment.

Employer note: AEG/AXS does not offer work visa sponsorship for this position.

• Extraordinary People
• Meaningful Mission
• Development and Learning – training and education reimbursement
• Community & Belonging – ERGs, volunteer opportunities and community programs

About the interview process: Stage 1: 20–30 minute virtual preliminary interview;
Stage 3: 1-hour in-person panel interview;
Stage 4: 30-minute virtual VP interview.

AXS, a subsidiary of AEG, sells millions of tickets for 1600+ venues, teams, and event organizers worldwide. Headquartered in Downtown Los Angeles, AXS employs 900+ professionals. We foster a diverse, inclusive, and authentic workplace and strive to minimize environmental impact through sustainable practices.

We are an equal opportunity employer and welcome applicants of diverse backgrounds. We do not discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, disability status, or other protected statuses. We may modify job descriptions as needed during employment.

We encourage you to apply even if you do not check every box. You may be the right candidate for this or other roles.