Account Specialist - Pleasanton

Responsibilities

• Design creative client-facing materials, including branded presentations, product mockups, visual decks, and marketing collateral using Canva, Adobe Photoshop, and Illustrator
• Translate client briefs, brand standards, and objectives into clear, visually engaging concepts and layouts
• Collaborate with Sales Consultants to develop creative merchandise ideas and visual storytelling that support client pitches and programs
• Build and maintain polished creative decks and presentations, ensuring accuracy in product details, branding, and timelines
• Manage projects from creative concept through order placement and delivery, including verifying pricing, timelines, and approvals
• Coordinate with vendors and production teams to ensure design intent and specifications are accurately executed
• Maintain internal production and project management systems to support workflow efficiency
• In collaboration with your Branding Consultant, create product decks and marketing visuals for clients

• 1+ years of experience in the Promotional Products industry, experience with client / account management, OR other client-facing role supporting branded marketing, merchandising, or visual design
• Strong skills in Canva and working knowledge of Adobe Photoshop and Illustrator (creating layouts, mockups, and branded visuals)
• A strong eye for design, layout, and visual consistency, with attention to brand standards and detail
• Proven ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environment
• Confidence collaborating directly with clients and internal stakeholders, including marketing and creative teams
• Excellent communication skills for presenting ideas, tracking projects, and addressing challenges proactively
• High attention to detail, organization, and follow-through
• The ability to work independently, take initiative, and prioritize incoming requests with minimal oversight