Entry Level Communications Agent

About Iris Comm Lab

Iris Comm Lab is dedicated to delivering impactful communication solutions that bridge technology and human interaction. Our commitment to innovation and customer service excellence drives us to continually improve and adapt, ensuring our clients receive the best possible support.

We are seeking a motivated and enthusiastic Entry Level Communications Agent to join our dynamic team. In this role, you will be the first point of contact for our clients, providing exemplary service and ensuring that their needs are met efficiently. This position is ideal for recent graduates or individuals looking to start a career in communications, where you will have the opportunity to develop your skills in a fast-paced environment.

Job: On site

Location: Los Angeles, CA

Pay Range: $950 - $1300 per week

Department: Iris Comm Lab
Employment Type: Full Time
Workplace type: Onsite
Location: Los Angeles, CA

• Act as the first point of contact for clients and ensure exceptional customer service.
• Manage and respond to client inquiries via phone, email, and in-person.
• Maintain clear and effective communication between departments to facilitate information flow.
• Assist in preparing communication materials such as emails, newsletters, and reports.
• Support the planning and execution of outreach events and campaigns.
• Gather client feedback and relay it to the appropriate departments to improve services.

• Bachelor's degree in Communications, Marketing, Business, or a related field preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with a friendly and approachable demeanor.
• Ability to work effectively in a team-oriented environment.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and basic social media platforms.
• Strong organizational skills and attention to detail.

• Health Insurance:
  Comprehensive medical, dental, and vision coverage.
• Retirement Plan: 401(k) with company matching.
• PTO:
  Generous vacation, sick leave, and holiday pay.
• Professional Development:
  Opportunities for training, workshops, and career advancement.
• Employee Assistance Program (EAP):
  Access to mental health and wellness resources.