Business Coach

1 day ago Be among the first 25 applicants

A Business Coach provides specific business advising and technical assistance to microenterprise and small business owners in all facets of starting, managing, and growing a small business. The coach will provide expert advice, analysis, and solutions that enable existing businesses to sustain and expand. Duties include advising on business management, technical assistance matters, identifying growth areas, increasing productivity and profitability, improving marketing strategy, and performing risk analysis.

Full‑time

• Provide one‑on‑one individualized business advising and technical assistance to microenterprise and small business owners; identify business needs and provide best practices to assist with stabilizing, recovering, and rebuilding their business.
• Manage the execution of the work plan to support businesses by analyzing specific business and industry data in finance, marketing, management, and operations, supporting the development of business plans and financial packages, calculating and interpreting financial statements, troubleshooting to identify problems and areas for improvement, operations management, and legal structures.
• Perform outreach to businesses, provide support, refer them to available resources, and serve as a business community advocate for recovery help.
• Identify other technical assistance providers that support the growth of small business and utilize those services as appropriate for client success.
• Assist with organizing and promoting high‑quality collaborative business training programs that are responsive to the needs of the business community.
• Maintain accurate, complete, timely, and confidential client files in Salesforce database for review and reporting.
• Obtain feedback from clients regarding services provided, including satisfaction, impacts, and success.
• Support activities to ensure the center meets or exceeds annual goals and milestones and operates in compliance with program and network policies and procedures.
• Ensure all clients served have completed the client registration process and track all client sessions with detailed notes of services provided and advice given.
• Maintain detailed tracking of economic impact for businesses served.
• Client needs may require some evening or weekend appointments in person or by phone, e‑mail, or travel from the BSC location to a client’s business location in the region.
• Be available to attend community outreach and engagement events outside of traditional work schedules.
• Participate in CRCD staff events, planning events, and retreats as needed.
• Uphold CRCD’s Mission/Vision and 5‑Year Strategic Plan.

• 2 years of relevant work experience providing consulting, advising, coaching, and technical assistance to micro and small businesses and organizations affiliated with entrepreneurial programs, small business programs, and/or economic development programs.
• Bachelor’s degree in Business Administration (B.A.) or related field in marketing, finance, and management from a four‑year college or university.
• Demonstrate effective interpersonal and communication skills, including written skills, public speaking, active listening, attention to detail, creative problem solving, and ability to handle difficult people.
• Possess the ability to prioritize, organize, coordinate, and complete complex tasks using independent judgment, accuracy, and speed.
• Consultation/Advising Skills – ability to effectively analyze, interpret, and coach clients from various industries on multi‑faceted business concepts to a positive outcome.
• Presentation/Facilitation Skills – ability to present, facilitate, and lead small and large groups.
• Technical Capability – strong proficiency with Microsoft Office Suite, CRM platforms, cloud‑based software applications, and data tracking systems and tools.
• Adaptability – ability to modify actions, direction, or approach to changing situations and expectations in a respectful and professional manner.
• Teamwork Oriented – ability to effectively align within a collaborative effort to achieve common goals and outcomes.
• Personal…