Sales Operations Manager

"I can be myself at work."

You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness-and we're committed to fostering a strong sense of belonging in a respectful workplace.

We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day:
Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community.

"I can influence my income."

You want to feel recognized r performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You'll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses.

"I can lead a full life."

You bring unique goals and interests to your job and your life. Whether you're raising a family, you're passionate about where you volunteer, or you want to explore different career paths, we'll give you the resources that can set you up for success.

• Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options

• Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love

• Access on-demand professional development resources that allow you to hone existing skills and learn new ones

"I can succeed as a Sales Operations Manager at Capital Group."

As a Sales Operations Manager in the Advisor Group within North America Client Group (NACG), you will be a business partner to the Strategic Sales Team and channel leadership, orchestrating and influencing the development and execution of objectives, strategies and the annual business plan. You will successfully link sales opportunities, priorities and challenges to broader NACG outcomes. You will contribute meaningfully to developing and integrating best practices across Sales Operations.

You have experience managing long-term projects and are adept at driving prioritization and engagement. You have a keen knack for aligning different perspectives with a combination of diplomacy and influence. Your strengths include strong communication skills, demonstrating initiative and ownership, and managing ambiguity while navigating evolving circumstances. You have experience managing teams and are a talent developer; you are passionate about challenging them with new experiences which results in them growing professionally and maximizing their contributions to the team.

"I am the person Capital Group is looking for."

• You are known as a resourceful, strategic planner with the ability to pivot.
• You can drive and participate in the business planning process, ensuring projects and initiatives align with and achieve business goals, while taking the lead on agenda setting, meeting coordination, and follow-ups across the operation.
• You possess strong facilitation and relationship building skills with the ability to work comfortably and confidently alongside senior leadership.
• You are comfortable in situations where there isn't a playbook with a clear-cut answer. You are not easily surprised, and you handle constantly changing circumstances with composure and confidence.
• You have a strong foundation in financial principles and an understanding of investment strategies at Capital Group, including our insurance offerings.
• You are capable of developing and leading a team (direct or indirect). You are passionate about team engagement, coaching and people development.
• You collaborate with key partners across Sales Leadership, Marketing, Product, Insights and Analytics, and other key business stakeholders to synthesize information and enable effective decision-making, productivity, and engagement.
• You bring a continuous improvement mindset to enhance operational effectiveness and efficiency.
• You will have knowledge of sales tools and…