Director of National Accounts

Director of National Accounts

Department: Sales

Employment Type: Full Time

Location: Los Angeles, CA (Remote)

Compensation: $160,000 - $188,000 / year

The Director of National Accounts – MRO is responsible for leading and expanding strategic partnerships with key industrial distributors including Fastenal, Grainger, McMaster‑Carr, and similar accounts. This role drives revenue growth, ensures contract compliance, and delivers value‑added solutions tailored to each customer’s operational needs. The ideal candidate is a relationship builder, a strategic thinker, and a results‑driven professional with deep knowledge of the MRO landscape.

• Account Leadership:
  Serve as the primary point of contact for assigned national accounts, managing executive‑level relationships and driving long‑term growth.
• Strategic Planning:
  Develop and execute account plans aligned with customer goals and company objectives.
• Sales Growth:
  Identify and pursue new business opportunities within existing accounts; lead cross‑functional efforts to expand product penetration.
• Contract Management:
  Negotiate and manage pricing agreements, rebates, and service‑level commitments.
• Collaboration:
  
  Partner with internal stakeholders (Sales, Marketing, Operations, Finance) to deliver seamless customer experiences.
• Performance Tracking:
  Monitor KPIs, sales performance, and customer satisfaction; prepare and present quarterly business reviews.
• Market Intelligence:
  Stay informed on industry trends, competitive activity, and customer developments to inform strategy.
• Leader:
  Lead, develop, and manage the Jr. National Account Manager and Rep Partner network to deliver growth targets and day‑to‑day account responsibilities.

• Bachelor’s degree in Business, Marketing, or related field; MBA preferred.
• 5+ years of experience in National Account Management, preferably in MRO, industrial distribution, or manufacturing.
• Proven success managing accounts such as Fastenal, Grainger, McMaster‑Carr, MSC, or similar accounts.
• Strong negotiation, presentation, and analytical skills.
• Ability to travel up to 30% for customer meetings and trade events.
• Proficiency in CRM tools (e.g., Salesforce), Microsoft Office Suite, and data analysis platforms.