Business Services Representative Worksource Center; Nonprofit

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Compensation: $60,000 to $80,000 annual with excellent benefits
Position: Full-time, non-exempt

*** This position is on-site in our DTLA HQ office***

ABOUT PACE

Pacific Asian Consortium in Employment PACE was originally formed in 1975 to serve theemployment needs of Los Angeles’ growing AAPI refugee community. With an initial grant from the City of Los Angeles, PACE offered job training and placement services, eventually broadening our job creation programs into the San Gabriel Valley and South Bay area. Overtime, we realized that the most fundamental needs of our communities couldn’t be adequately addressed through job training and employment services alone.

We decided to expand our services to better address the issues of poverty and inequality faced by Angelenos across all ethnic and racial groups. At PACE, we are continually innovating to meet the evolving needs of our community while fostering a team that reflects the rich ethnic and cultural diversity of the populations we serve. Today, our staff provides linguistically and culturally competent services in over 40 languages and dialects, while our community development work spans across five core programs:
Employment, Education, Business, Energy, and Housing. Please visit our website to learn more: (Use the "Apply for this Job" box below)./

PROGRAM SUMMARY:

PACE’s Downtown/Pico Union Work Source Center provides comprehensive services for job seekers and employers, including counseling, training, and supportive services. Visitors to the center can access workshops, a computer lab, and personalized employment counseling. We also offer on- and off-site training programs and specialized services for veterans and older adults, collaborating with community-based organizations, government agencies, colleges, schools, unions, and employers of all sizes.
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POSITION SUMMARY

PACE is seeking an dedicated and experienced BUSINESS SERVICES REPRESENTATIVE to join our Work Source Center and team! Under the direction of the Program Director of the Westlake Work Source Center, a PACE managed project, the Business Services Representative will be responsible for business, partnerships and placement services tailored to meet the contracted performance goal.

POSITION RESPONSIBILITIES

A. Under the supervision of the Program Director, the Business Services Representative will ensure the Business Development Performance:

• Outreach and market to local businesses, public schools, community colleges, community-based organizations, and growth sector industries in the local downtown/Pico Union community per program year to identify short and long-term business service, growth sector (Healthcare and Green) and workforce needs, build long-term working relationships and provide ongoing business service.
• Attain a minimum of 80 City of Los Angeles approved business service credits per Program Year through the Skills match entry (Serving a minimum of sixty-five different businesses). Create and maintain files for each of the businesses served including documentation of services.
• Provide a minimum of two hundred (200) positive job placements for WIA customers, job seekers and develop positive recruitments for Westlake Work Source Center per program year to achieve job placement. Job placements must meet all benchmark measures as contracted.
• Enter and maintain data on businesses served by Work Source Center into various databases (City electronic system) to document complete and accurate services provide. Enter job orders, match job ready customers with jobs in accordance with the initial assessment, obtain prompt feedback on referrals, verify employment, and audit or minimize the use of job holding. Help customers to use the City’s and State’s electronic systems.
• Provide information to the business community through coordination with the City’s Enterprise Zone and Empowerment Zone program representative, local Los Angeles business Assistance Program…