Operations Coordinator

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This range is provided by Sunbit. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$26.00/hr - $28.00/hr

JOB TITLE: Operations Coordinator

LOCATION: Los Angeles, CA (Hybrid in our Westwood Office: 4 days on-site; 1 day remote)

REPORTS TO: Operations Manager

The Company:

Sunbit is a top ranked financial technology company headquartered in Los Angeles, California, revolutionizing how people manage everyday expenses with its cutting‑edge Buy Now, Pay Later (BNPL) solution.

Trusted by over 30,000 locations nationwide—with a strong presence in dental practices and automotive dealerships (where more than 1 out of 2 dealerships are offering Sunbit)—Sunbit makes essential services more accessible, affordable, and convenient.

Founded in 2016, Sunbit has become the fastest, simplest, and most inclusive financing solution tailored for dental professionals. By offering flexible payment options, Sunbit empowers practices to treat more patients and ease the financial burden of care—helping people say “yes” to the services they need, when they need them.

Sunbit’s impact and innovation have been widely recognized. The company was named to the Inc. 5000 list in both 2022 and 2023, and has earned accolades such as Most Loved Workplace®, Best Point of Sale Company, and Top Fintech Startup by CB Insights. Sunbit is also featured on CB Insights' list of Unicorn Startup Companies, with a valuation of $1.1 billion.

(Source: CB Insights Unicorn List)

We are looking for a self‑motivated, outgoing individual to join our Operations team as an Operations Coordinator. In this role, you will support the onboarding and growth of our merchant partners by managing onboarding, training, and ongoing success across platform accounts and related initiatives.

You will play a key role in driving product adoption and usage while ensuring merchants are set up for long‑term success. This role offers meaningful exposure to cross‑functional collaboration across multiple verticals and the opportunity to help shape and improve the platform usage side of the business as we continue to scale.

• Conduct online onboarding and training sessions for platform merchant partners
• Drive usage and success across both producing and non‑producing accounts
• Build and maintain strong merchant relationships through consistent communication to drive platform adoption
• Monitor operational performance to ensure partner expectations and company goals are met
• Coordinate and manage operational, technical, and project‑related tasks to ensure timely and successful execution
• Support the Operations Manager with day‑to‑day coordination and operational management

• Excellent verbal and written communication skills, with the ability to lead training sessions
• Strong technical skills and comfort working with platforms, tools, and systems
• Strong interpersonal skills and a collaborative mindset
• Highly organized, detail‑oriented, and able to manage multiple priorities
• Self‑motivated, proactive, and comfortable working in a fast‑paced environment
• Experience working with external partners, clients, or accounts preferred
• Proficient in Google Suite;
  Salesforce experience preferred
• Experience in operations, onboarding, customer success, or account support is a plus

Sunbit is recognized as one of the fastest‑growing and most admired fintech companies, earning honors from Inc. 5000 (four consecutive years), Forbes Fintech 50, Deloitte Technology Fast 500, Financial Times, and Fin Tech Breakthrough for its innovation and impact. The company has also been featured among Newsweek’s Most Loved Workplaces and CB Insights’ Unicorn Companies, reflecting a valuation of $1.1B.

People choose Sunbit for its people‑first culture rooted in service, inclusion, and real‑world impact. Powered by AI that helps people in life’s critical moments—offering high approvals, speed, and zero fees—Sunbit has achieved proven scale across tens of thousands of merchants and millions of transactions. Its fast, fair, and simple financial…