Orientation Program Advisor

* Coordinate all logistical aspects for Orientation programs, including room reservations, facilities requests, equipment, and technology needs.
* Secure required permits and clearances for programs and events.
* Arrange catering services and finalize details with campus and external vendors, including confirming headcounts and service expectations.
* Maintain inventory of equipment, materials, and supplies used for office maintenance and for all event programming.
* Serve as the primary point of contact for campus partners involved in Orientation on-campus and virtual events.
* Oversee the delivery of goods and services, ensuring compliance with contract terms.
* Develop and maintain strong working relationships with internal and external stakeholders to support effective event coordination.
* Provide onsite event management to ensure accurate execution of scheduling, logistics, and guest service needs.
* Communicate and coordinate special accommodation requests with relevant offices and departments.
* Provide guidance and functional directions to student workers assisting with event planning and delivery.
* Maintain regular office coverage, including greeting visitors, answering phones, and responding to email inquiries.
* Maintain in-person office hours, Monday–Friday, 8:30am–5:00pm, with modified hours during summer program days.
* Support the Orientation staff with daily administrative needs.
* Assist with managing staff meeting agendas and contributing to meeting flow.
* Manage paperwork, maintenance, and coordination of Orientation Carts.
* Track timelines, agendas, supply needs, and planning reminders for all Orientation programs.
* Process internal requisitions, purchase orders, and other financial documents in accordance with university procedures.
* Maintain accurate financial and event reporting.
* Recommend budget adjustments and track itemized expenses for all Orientation programs.
* Provide supervisory support to student workers as needed.
* Perform other duties as assigned by the Director of Orientation Programs.
* Bachelor’s Degree.
* One year of experience in event coordination, administrative support, project coordination, or related field.
* Strong organizational skills with the ability to manage multiple tasks simultaneously.
* Excellent written and verbal communication skills.
* Demonstrated ability to provide professional customer service in a fast-paced environment.
* Proficiency with standard office software and willingness to learn new systems.
* The successful candidate must demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values.
* Master’s degree in a related field (e.g., communications, hospitality, higher education, business).
* Experience working in a university setting, student services, or event management.
* Familiarity with Cvent or other event management platforms.
* Experience supervising or providing guidance to student workers or part-time staff.
* Ability to work independently and as part of a collaborative team.
* Strong attention to detail and follow-through.
* Ability to build and maintain positive working relationships with campus and external partners.
* Ability to work extended hours during peak program seasons, particularly summer orientation days.
* Commitment to supporting a welcoming and inclusive environment for all students and families.

As the largest private employer in the city – responsible for more than $5 billion annually in economic activity in the region – we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills. As a USC employee, you will enjoy excellent , and you will be a member of the Trojan Family  - the faculty, staff, students and alumni who make USC a great place to work.
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