Document Technician; Information Technology

Overview

SAG-AFTRA is the iconic American labor union that represents approximately 160,000 media professionals. SAG-AFTRA employees support our members and thrive on securing the strongest protections by negotiating the best wages, working conditions, health and pension benefits. We preserve and expand members' work opportunities, vigorously enforce our contracts and protect our members against unauthorized use of their work.

• Document Center Document Technician is directly responsible for the accurate and efficient scanning of documents.
• Machine Maintenance:
  Responsible for performing preventive maintenance on Document Center scanners on a daily, weekly and monthly basis as well as logging any service related issues.
• Document Scanning:
  Responsible for scanning of all documents and accurate capture of data for purpose of image retention.
• Quality Control:
  Perform quality control on all documents prior to ensure that all documents are properly batched prior to scanning and that all documents are accurately transferred to the specific image retention application post scanning.
• Training:
  Responsible for conducting training on document scanning and quality assurance for temporary and full-time support staff.
• Communication:
  Responsible for effectively communicating with the Document Center management team regarding workload, issues or errors.
• Performs other duties as assigned.

What You'll Need:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of this job with or without reasonable accommodation, using some other combination of skills and abilities.

• A strong operational understanding of production scanning and scanner maintenance.
• A strong understanding of imaging related software - specifically Documentum, Kofax Capture, Captiva Capture and Omniform Filler
• Demonstrate effective skills in the use of PC applications; strong understanding of Windows.
• A strong understanding of Oracle a plus.
• A strong understanding of all document preparation, scanning and indexing requirements.
• Ability to lift boxes that weigh up to 40lbs.
• Excellent oral and written communication skills.
• Able to work well within a team by holding yourself and others accountable for a high level of performance and integrity.
• Must be detail-oriented and organized to be able to work effectively under pressure while coordinating multiple tasks at a time.
• Capable of taking direction from more than one manager in an environment where constructive feedback is encouraged.
• Must be able to type 35 WPM.
• Must be available and willing to work extended hours per day or per week, including weekends as SAG-AFTRA determines is necessary to meet its business needs.

Education and/or

Experience:

• High School Diploma or equivalent required.
• Familiar with Kodak i5250v scanner or equivalent.
• Familiar with document management applications such as Documentum, Kofax Capture, Captiva Capture and Omniform Filler.

• Minimum 2 years' experience in imaging services: scanning and indexing documents preferred
• Technologically and mechanically savvy.
• Self-sufficient with the ability to work independently with limited direction.
• Detail-oriented with the ability to focus on tasks for long periods of time.
• Able to multi-task effectively without compromising the quality or productivity of work.

We are a great place to work because we offer:

• The hourly rate for this position is $29.27 along with excellent employee benefits and perks.
• Colleagues that are passionate about what we do and how they contribute to our mission
• Balance between work and home life responsibilities
• Affordable and comprehensive medical and dental plans
• Generous pension plan