Office Assistant II Bilingual SP

Office Assistant II – Bilingual Spanish (NLACRC) – Job #623

We are seeking a dedicated and organized Office Assistant to provide essential support to our Consumer Services team in the San Fernando Valley (Chatsworth). This is a part‑time, bilingual position focused on clerical, reception, and mailroom duties with a strong customer‑service orientation.

• Answer a high volume of phone calls, transfer calls, and provide general information to consumers, families, and visitors.
• Greet visitors, check in appointments, and ensure that consumers and visitors are directed to the appropriate staff.
• Schedule appointments for consumers, related parties, and internal staff, and reserve rooms for meetings and conferences.
• Maintain department calendars, file records, and manage paper and electronic filing systems.
• Prepare correspondence and reports by collecting and collating information; type, input, and store documents in computer databases and tracking systems.
• Handle incoming and outgoing mail and faxes; run outgoing mail through postage machines and package materials for shipping.
• Serve and maintain office equipment, including toner replacement and troubleshooting paper jams.
• Manage office supplies inventory, stock, and procurement as assigned.
• Perform other related duties as directed by supervisors.

• High school diploma, GED, or equivalent; two (2) years of related experience required.
• Proficiency in Microsoft Office (Word, Excel, Outlook). Knowledge of general office functions and customer‑service skills.
• Strong computer skills, accurate data entry, and excellent written and verbal communication.
• Attention to detail, ability to multi‑task, and an organized work style.
• Ability to speak and write in both English and Spanish (bilingualism is required).
• Valid California driver’s license and reliable transportation, or an acceptable substitute.

• Health, dental, and vision insurance (employee only and eligible dependents).
• Pre‑tax Flexible Spending Accounts for health and dependent care.
• No‑cost life, accidental death & disability, and long‑term disability insurance.
• Retirement through CalPERS and two deferred compensation plans (457 & 403(b)).
• Paid time off: 3 weeks of accrued vacation in the first year, 8 hours/month of sick time, and additional wellness time.
• 12 paid holidays per year and a hybrid remote option after 90 days (subject to manager approval).

NLACRC is an Equal Opportunity Employer. We welcome applicants of all backgrounds and will consider qualified applicants with criminal histories in accordance with the Los Angeles, CA Fair Chance Initiative.