Front Desk Ops Associate

Overview

Seeking a Friendly, Hyper-Organized Operator to Keep Our Office Running Smoothly & Our Guests Feeling Welcome

📇 Role: Front Desk Operations Associate (Front Desk & Office Administration)

📍 Location: Los Angeles, CA (Fully On-Site)

👤 Reports to: Human Resources Director (with close partnership across People & Ops)

Tube Science is a performance growth engine that helps brands scale through data-driven creative and media execution. We partner with leading brands to create, test, and scale video across platforms like Meta, Tik Tok, You Tube, Snapchat, and more.

Our culture blends creativity, speed, and operational excellence — and our LA office is the physical hub where that energy comes to life. This role is essential to keeping that environment welcoming, organized, and running at full speed.

• Greet and check in guests, candidates, vendors, and clients with a warm, professional presence
• Serve as the first point of contact for the LA office
• Manage the reception inbox, phones, and visitor inquiries
• Coordinate building access, badges, and visitor logs
• Keep the reception area polished, organized, and guest-ready at all times
• Mail Intake & Physical Administration:
  Receive, log, sort, scan, and distribute incoming mail daily
• Digitally route HR, legal, and finance correspondence
• Support intake of government and compliance-related mail (EDD, leaves, etc.)
• Schedule outgoing mail and courier pickups
• Maintain clean, organized digital and physical records
• Office & Kitchen Operations:
  Set up and maintain the morning coffee station
• Restock kitchen supplies throughout the day
• Track inventory and assist with ordering
• Put away grocery deliveries and keep shared spaces organized
• Prepare new-hire swag and onboarding materials
• Support onboarding day logistics and interview scheduling as needed
• Update slides or materials for All Hands meetings
• Assist with Dropbox Sign and light administrative tasks
• Partner closely with Facilities & Operations on daily execution
• Assist with vendors, deliveries, and service visits
• Help ensure meeting rooms and shared spaces are set up and ready

• 0–2 years of experience in front desk, office admin, hospitality, or support roles
• Friendly, professional, and service-oriented communicator
• Highly organized with strong attention to detail
• Comfortable juggling multiple tasks in a busy office
• Reliable, punctual, and proactive
• Comfortable with Google Workspace, Slack, phones, and basic office tech
• Experience with mail handling, scanning, or front desk tools is a plus
• You’ll be the face of a fast-growing, creative company
• You’ll play a visible, trusted role in daily office life
• You'll work closely with Facilities, Operations, and People teams
• You'll join a respectful, collaborative, high-energy workplace

• 401(k) with employer support
• Overtime eligibility in accordance with CA law
• If you love keeping things organized, helping people feel welcome, and being the glue that holds an office together — we’d love to meet you.

Note:

This description reflects the current needs of Tube Science and is intended for applicants.