Resident Service Coordinator

* 3 weeks PTO
* Annual education allowance of up to $1,000
* Referral program
* Residential housing discount after 1 year of continuous employment
* Friends and family rates for our Hotel Properties throughout the company

Supports the Assistant Property Manager with renewals, rent collection, service request completion, customer service phone calls, file organization & accuracy, resident communication & inquiries, lease contract questions/changes and other administrative duties.

Take ownership of resident concerns with solutions-oriented and caring attention while seeking manager support in a timely manner.

Perform all duties of a Leasing Coordinator as needed to the benefit of the property.

Support the leasing team with the assistance of file checklist tasks in anticipation of new leases.

- Review unit turn requirements with supervisor prior to move-ins.

Complete move-in requirements & packets, final inspection of apartments prior to new move-ins and conduct move-in apartment inspections with new residents.  Perform other duties as required.

- Working knowledge of Microsoft Excel, Word, PowerPoint, and Outlook Demonstrate interpersonal skills and proficiency in business vocabulary to effectively represent the executive and the company to outside parties
- Excellent interpersonal, oral, and written communication skills
- Excellent writing, proofreading, and editing skills
* Supports the Assistant Property Manager with renewals, rent collection, service request completion, customer service phone calls, file organization & accuracy, resident communication & inquiries, lease contract questions/changes and other administrative duties.
* Schedule freight elevator for move-ins and move-outs.
* Organize and manage inventory list of products used by leasing and management such as collateral, access devices, move-in amenity products, etc.
* Complete move-in requirements & packets, final inspection of apartments prior to new move-ins and conduct move-in apartment inspections with new residents.
* Prepare and distribute move-in gifts for all new residents moving in.

We believe that the strength of a company lies in its people and are fortunate to have an extremely motivated and dedicated staff that brings expertise and attention to detail in every project they undertake. If you believe that your skills would be a valuable addition to our team and would like the chance to be a part of the award-winning Onni Group, please check our open opportunities.

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