Administrative Assistant

USD $24.35/Hr.

You believe that every person deserves a place to call home. You see that homelessness is a systemic issue and want to be a part of the solution. You are ready to utilize your talent, experience, and creativity towards purpose‑driven work. You want to work alongside industry leaders to learn, implement, and pioneer best practices.

LA Family Housing is a leading non‑profit agency in Homeless Services and Real Estate Development. With 40 years of experience and 15,000+ lives changed each year, we know what it takes to end homelessness. We take tremendous pride in the emergence of our staff as national leaders in innovation, best practices, and policy within housing production and homeless services. Join the fight to end homelessness and make a difference in people’s lives at LA Family Housing!

In service of LA Family Housing’s programs and participants, the Administrative Assistant role is critical to carry out the mission of the agency and ensure smooth and efficient daily office operations. Under the supervision of the Office Manager, the Administrative Assistant is responsible for handling administrative tasks that aim to maintain the workflow and support the productivity of the agency.

The Administrative Assistant’s duties and responsibilities involve providing administrative support to ensure efficient operation of the office, including but not limited to: providing customer service for LAFH’s main campus, mail handling, ordering and distributing office supplies, check coordination, maintaining community work spaces, coordinating meeting spaces, supporting managers and employees through a variety of tasks, and being responsible for confidential and time‑sensitive material.

Reporting to the Administrative Office Manager, this position requires a high level of independent management, technology proficiency, effective time management, customer service, and record keeping.

• Perform diverse administrative responsibilities, including maintaining filing systems, scanning, copying, faxing, managing inbound/outbound mail, data entry, updating spreadsheets, and answering phones.
• Support with purchasing orders and processing expense reports.
• Assist the Agency in organizing corporate events, including staff appreciation, annual celebrations, and other related activities.
• Assist in special projects, coordinating with various departments, and ensuring deadlines are met.
• Submit purchase orders to Finance.

• Coordinate purchase, inventory, and delivery of office and kitchen supplies at LAFH’s Main Campus.
• Maintain supply levels for copy rooms and kitchen areas.
• Schedule maintenance orders for the printers and other office equipment.
• Support with Office Management orders.

• Coordinate the sorting and distribution of incoming mail and packages for departments across the agency and co‑located partners, employees, and program participants.
• Maintain accurate record‑keeping of all incoming mail and packages processed through the mailroom and parcel lounge.

• Welcome and assist staff, visitors, and partners by providing directions, answering FAQs, and delivering excellent customer care.
• Act as a liaison for North Campus parking reservation guests – assisting with entry and connecting them to the correct department official.
• Support office tenants and co‑located partners with facility‑related needs.

• Represent LA Family Housing’s culture statement and values in all interactions.
• Collaborate across departments to ensure consistency and efficiency in systems.
• Handle correspondence, emails, phone calls, and inquiries with professionalism and discretion.

• Handling sensitive information and maintaining confidentiality.
• Exercising good judgment, maintaining confidentiality, and handling sensitive information appropriately.

• Anticipating needs, taking initiative, and being proactive in addressing potential challenges.
• Demonstrate analytical, troubleshooting, and problem‑solving skills to identify issues and implement effective solutions.

• Handl…