Receptionist, Administrative​/Clerical

Job Summary

We are seeking a friendly, professional, and organized Receptionist to join our Ford dealership team. The Receptionist is the first point of contact for customers and plays a key role in delivering an exceptional customer experience. This position requires excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.

• Greet customers and visitors promptly and professionally upon arrival

• Answer and direct incoming phone calls in a courteous and efficient manner

• Schedule service appointments and route calls to appropriate departments

• Maintain a clean, welcoming reception and customer waiting area

• Assist with basic administrative tasks such as filing, data entry, and document handling

• Handle customer inquiries and provide general information about dealership services

• Receive and distribute mail and deliveries

• Support dealership staff with clerical duties as needed

• High school diploma or equivalent required

• Previous receptionist or customer service experience preferred, automotive experience a plus

• Strong verbal and written communication skills

• Professional appearance and demeanor

• Ability to multitask and remain organized in a busy environment

• Proficiency with basic computer applications (phones, email, scheduling systems)

• Reliable, punctual, and team-oriented