Bilingual Receptionist​/Front Desk Spanish English Encino

Position Summary

Front Office Medical Receptionist – Bakersfield Office

• Greet visitors and patients in a timely and friendly manner
• Answer telephones and relay messages
• Manage the flow of patients by informing appropriate personnel about the schedule of arrivals and delays of clients
• Communicate with medical personnel and patients regarding essential matters, including changes in schedule, clearly and efficiently
• Keep a tidy and organized workstation to ensure guest satisfaction and comfort
• Maintain privacy of patients; assure confidentiality at all times
• Assist patients with completion of documents (as needed)
• Relay information to patients regarding preparation for laboratory tests and examinations
• Accurately type routine correspondence and reports using a personal computer
• Communicate necessary information with office personnel regarding patients
• Follow patient processing procedures
• Other duties as assigned

• Strong work ethic and high level of professionalism
• Strong attention to detail
• Ability to maintain professional judgment
• Ability to react calmly, professionally and effectively in stressful or emergency situations
• Basic knowledge of medical terminology
• Ability to multitask, manage and organize efficiently and effectively
• Excellent verbal and written communication skills with the ability to clearly communicate

• High School diploma or equivalent
• Can speak both Spanish and English excellently
• Prior office experience
• Knowledge of medical terminology is a plus
• CPR certified is a plus
• Amenable to work in our Bakersfield Office

Bakersfield:

Balboa Blvd. Suite 111, 91316 Encino, California

• Work is performed primarily in a standard office environment with extensive public contact and frequent interruptions
• Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods; to occasionally stoop, bend, kneel, crouch, reach and twist; to lift, carry, push and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation;
  
  and to verbally communicate to exchange information
• See in the normal visual range with or without correction. The office has fluorescent lighting
• Hear in the normal audio range with or without correction