Service Specialist, Administrative​/Clerical

Job Description:

" Top

Required Skills:

Needs to be tech savvy (microsoft office)
Professionalism when communicating via email
May deliver mail packages in person so needs to be CS oriented
May need to help with other tasks as assigned

*** This is a business casual position and will be on feet most of the time.**
* " Remote/Onsite:
Onsite // USA-Los Angeles-CA-350 South Grand Avenue, 44th Floor
" Time Zone Requirements: PST
" Pay Rate: $18.00 - $20.00
" Mark Up: 30.99%
"

Start Date:

Nov 1st
" Assignment Length: 3 months - but could be shorter assignment as this is a fill in for a leave of absence. Please ensure that Candidates understand that:
Assignment lengths are estimated based on the expected load or scope of work. There is a possibility that the work may last longer or finish sooner than anticipated. If the work extends beyond the expected duration, we will extend the assignments. Conversely, if the work concludes earlier, we will attempt to find alternative assignments ever, if we are unable to do so, the assignment will come to an end.
"

Work Schedule:

8am-5pm PST
" Training

Schedule:

Will need to complete onboarding training for the Client and will get on-the-job training
" Interview Process: 1 interview with HM and may need to meet with Client
" Background Check:
Yes,
" Potential for Conversion to FTE: TBD
" Potential for Extension: TBD
" Parking:
Cost is $210 to park but there is public transport. Epiq or the client do not cover this expense

Summary
A Service Specialist is part of a team that provides various administrative support to our clients which may include; copy, print, mail, hospitality, facilities, and receptionist services.

Essential

Job Responsibilities
" Mail Services includes metering, sorting, and distributing mail and accountable packages per schedule
" Copy Services includes accurately producing copy, print and scan projects per written instructions
" Reception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner
" Hospitality Services includes coordination and upkeep of client conference rooms, common areas and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed.
" Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance
" Facilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns.

Qualifications & Requirements
" High School Diploma or GED
" Minimum of 1 year work experience in a customer services field
" Ability to multitask with attention to detail
" Ability to resolve issues with professionalism and tact
" Ability to lift or move 40 lbs. or greater
" Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
" Ability to walk, bend, kneel, stand or sit for an extended period of time

About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development.

As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued g each interview.

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