Billing and Customer Service Associate

Goodwill is one of the leading non-profit brands worldwide and a major non-profit in Southern California. We are a dynamic organization committed to our Mission, our people, and our future. It’s always a GOOD day in SoCal!

The Billing and Customer Service Associate is responsible for ensuring accurate invoicing related to the department's contracted work. The role supports Accounts Receivable efforts by contacting customers to expedite payments, tracking late payments, escalating issues to management, and providing weekly updates on revenue generation.

• Minimum of 2 years billing experience.
• High school diploma or GED required.
• Experience with accounting software.
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, MSTeams).
• Flexibility to work shifts and overtime as needed.
• Ability to handle confidential information appropriately.
• Ability to work independently with minimal supervision.

• Drug Screen
• Live Scan

Goodwill Industries in Southern California is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. For more information about your EEO rights, visit: EEOC Poster.

We prioritize persons with barriers to employment and encourage persons with disabilities to apply.

Goodwill is committed to equal employment opportunity and complies with all applicable laws, including Title VII, the Age Discrimination Act, the Americans with Disabilities Act, and others.

In line with Section 504 of the Rehabilitation Act and the ADA, Goodwill prohibits discrimination based on disability and provides reasonable accommodations to qualified individuals. Applicants or employees needing accommodations should contact Human Resources. Employment decisions will be made without regard to disability, and accommodations will be provided to qualified individuals to ensure equal opportunity.