Project Managers – Software Implementation

Project Managers – Software Implementation

Based in Silicon Valley, Max Val is a leading global provider of intellectual property (IP) management solutions, offering end-to-end products and services that simplify and enhance the entire IP lifecycle. Since 2004, Max Val has been delivering innovative, secure, and scalable solutions for corporations and law firms worldwide. With a deep commitment to client success, Max Val offers a full range of solutions, including its flagship IP management platform, Symphony;

the industry-leading IDS solution, Max-IDS; along with IP administrative support, search services, docketing, renewals, patent illustrations, and more. Trusted by Fortune 500 companies and top IP law firms, Max Val helps businesses maximize the value of their IP portfolios while ensuring operational efficiency, quality, and data security.

We are seeking an experienced Project Managers (6 Positions) to drive the successful implementation of Symphony, Max Val’s flagship IP Management platform, for our clients. You will oversee the entire project lifecycle—from kickoff to go-live—ensuring effective planning, execution, testing, and deployment. The ideal candidate will have proven project management skills, client-facing experience, and expertise in software deployment methodologies.

• Project Planning & Execution:
  • Lead the end-to-end implementation of Symphony IPMS, ensuring smooth and efficient rollouts for each client.
  • Define project scope, objectives, success criteria, and deliverables in collaboration with clients and internal teams.
  • Develop and manage detailed project plans, including timelines, key milestones, and resource allocation.
  • Ensure adherence to best practices in project management methodologies (Agile, Waterfall, or Hybrid models).
• Client Management & Stakeholder Communication:
  • Serve as the primary point of contact for clients throughout the implementation lifecycle.
  • Lead regular status meetings, progress reviews, and risk assessments to ensure alignment with client expectations.
  • Build strong relationships with key client stakeholders, including business sponsors, IT teams, and end-users.
  • Facilitate requirement gathering sessions to understand business needs and configure Symphony accordingly.
  • Manage change requests and ensure proper documentation of scope changes, impact analysis, and approvals.
  • Provide clear, transparent communication regarding project status, risks, issues, and mitigation plans.
• Testing & Deployment Management:
  • Oversee the System Integration Testing (SIT) phase, ensuring Symphony functions correctly within the client’s IT ecosystem.
  • Work with the client to define and manage User Acceptance Testing (UAT), ensuring the software meets business needs.
  • Facilitate issue resolution during testing, coordinating with internal teams to address defects and enhancements.
  • Develop a cut-over plan, detailing activities required for a seamless transition from legacy systems to Symphony.
  • Manage go-live readiness, ensuring all stakeholders are aligned and prepared for deployment.
  • Lead post-go-live support activities, including hypercare and stabilization efforts.
• Customization & Implementation Oversight:
  • Collaborate with technical teams to configure Symphony based on client requirements, managing both out-of-the-box and customized implementations.
  • Identify gaps in product functionality and coordinate with the engineering and product teams for required enhancements.
  • Support data migration, API integrations, and third-party system compatibility checks as part of the implementation process.
  • Ensure comprehensive training and knowledge transfer for end-users to maximize adoption.
• Risk Management & Quality Assurance:
  • Identify potential risks early in the project and proactively implement mitigation strategies.
  • Monitor project progress, ensuring quality control and adherence to project requirements.
  • Document lessons learned and process improvements for future implementations.
• Budget & Resource Management:
  • Track and report on financials, project health, scope changes, and overall performance.
  • Optimize team utilization across multiple concurrent implementations.