Cheese Shop/Murray's Cheese Master
Listed on 2026-01-27
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Retail
Retail & Store Manager, Customer Service Rep, Retail Associate/ Customer Service
Join to apply for the CHEESE SHOP/MURRAY'S CHEESE MASTER role at Kroger Mountain View Foods
The role is responsible for creating a unique customer cheese experience that embodies food passion, cheese knowledge, interactive customer service, team leadership, and industry‑leading merchandising that is uniquely Murray’s Cheese. You will work closely with Deli Merchandising, District Staff, and direct reports to create an environment of outgoing, personal, theatrical cheese retailing within the store. You should role‑model proactive selling and superior product knowledge to drive sales in a targeted manner and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities- Create and maintain the Murray’s Cheese experience: interactive customer service, ongoing product education, effective cross‑selling, merchandising, and promotion of designated products.
- Maintain knowledgeable, efficient, friendly staff fully trained in Murray’s operations and products.
- Ensure all Kroger and Murray’s policies, operating standards, and procedures are communicated effectively, maintained, and followed.
- Ensure staff adheres to all Food Safety, HACCP, and Sanitation procedures.
- Place orders and maintain inventory.
- Set up weekly in‑store selling events.
- Contribute to store goals for increasing sales and improving profit.
- Control shrink and waste by following Murray’s and Kroger’s best practices.
- Control labor expenses through appropriate scheduling.
- Meet and/or exceed budgetary goals for the Murray’s Cheese Shop.
- Supervise and coach direct reports on performance, conduct performance reviews, and provide feedback.
- Must be able to perform essential functions with or without reasonable accommodation.
- Management experience, food‑retail experience, or a two‑year culinary degree.
- Willingness to taste cheese daily.
- Supportive of cheese‑business initiatives.
- Ability to inspire, motivate, and train staff while ensuring successful completion of tasks.
- Excellent communication skills.
- Ability to multi‑task.
- Proficient with Microsoft Excel and Word.
- Strong desire to learn, enthusiasm for the product, and a willingness to try new and innovative approaches.
- Past work record reflecting dependability and integrity.
- Prior food handling experience.
- Supervisory skills.
- A wide range of healthcare coverage, including medical, dental, vision, and prescription coverage.
- Flexible scheduling in full‑ and part‑time roles with paid time off, including holiday and sick pay.
- Emotional and financial support with free counseling through the Employee Assistance Program and free, confidential financial tools and coaching.
- Valuable associate discounts on food, travel, technology, and more.
- Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
- Vast potential for growth through industry‑leading training programs and diverse career pathways.
Equal Employment Opportunity:
Kroger Mountain View Foods is an equal opportunity employer.
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